Property Maintenance Technician (Multi-Site)

Description

ACC Management Group is seeking a full-time Maintenance Technician to support multiple residential communities in the Plymouth and Kiel, WI area. This position requires participation in an on-call rotation to address after-hours maintenance needs.

The technician will be responsible for maintaining Fairview Crossing I (Plymouth, WI) and Fairview Crossing II (Kiel, WI), both of which are multi-building apartment communities offering multifamily and senior living units. Additional responsibilities would be helping every once in a while, our sister property Hawthorne Woods, a 64-unit Section 8 apartment community in Plymouth, WI, consisting of multiple buildings that include both multifamily and senior housing units.

This role involves performing routine maintenance, troubleshooting repairs, ensuring property safety and functionality, and supporting overall property upkeep to provide quality housing for residents.

Why Join ACC?

At ACC, we believe in rewarding our team with more than just a paycheck—we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance:

- Competitive pay with bonus opportunities.

- Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+    hours per week.

- Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).

- Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!

- Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.

- Paid time off, provided up front, to recharge and reset.

- 10 paid holidays, that include a floating holiday and a birthday holiday.

- Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

Essential Duties include, but are not limited to:

• Monitor all interior and exterior for maintenance issues. Perform inspections of all apartments, buildings, and common areas.
• Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
• Electrical: replace or fix outlets, light switches, fixtures, and breakers.
• Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
• Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
• Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
• General carpentry and drywall repairs as needed.
• Assist with any cleaning and janitorial requests as needed.
• Paint units and general common areas as needed.
• Repair and replace windows and screens as needed.
• Troubleshoot, repair, or replace appliances.
• Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
• Repair and replace locks and deadbolt locks as needed.
• Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
• Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
• Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
• Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
• Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
• All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
• Report and document all accident and emergency situations in a timely manner.
• Keep all resident and sensitive information confidential per the company policy.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Assist other properties with maintenance requests as needed.
• All other duties as assigned.

Requirements

Knowledge, Skill & Ability Requirements:

• 1-2 years of maintenance experience required.
• Multi-family property maintenance experience is preferred.
• Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
• Must be able to physically inspect the properties.
• Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.

Personal Tools:

It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This operates between an indoors and outdoors environment. This role routinely uses tools and equipment and consists of a lot of moving around and walking to perform the tasks.

Physical Demands:

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 50 pounds and as needed.

Travel:

Travel is to property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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