Description
Elica Health Centers is a mission-driven Federally Qualified Health Center (FQHC) providing high-quality, compassionate care to diverse communities throughout the Sacramento area. We offer comprehensive medical, dental, behavioral health, and wellness services—regardless of income, insurance, or immigration status.
Our team is dedicated to removing barriers to care and improving lives through innovation, collaboration, and cultural humility. With clinic sites and mobile services, Elica is a trusted community partner committed to health equity.
Join us and be part of a team that’s making a meaningful impact every day.
WHAT YOU'LL DO:
The Donation Center Assistant supports the daily operations of Elica’s Resource Center, including the Community Closet and Food Pantry. The Donation Center is an integral part of the Elica Resource Center. This role combines inventory management, logistics, administrative tracking, and direct service to patients and community members. The position requires strongorganizational skills, customer service experience in a multicultural environment, attention to detail, and strict adherence to confidentiality and HIPAA requirements.
The Donation Center Assistant plays an essential role in maintaining a welcoming, orderly, and compliant environment for all visitors while ensuring accurate documentation, proper handling of donations, and smooth coordination of distribution activities.
Why Elica?
- At Elica Health Centers, we are proud to serve as a vital healthcare resource for underserved communities.
- Mission-driven organization focused on improving health equity across the Sacramento region.
- Work that matters—contribute to initiatives that positively impact lives and communities every day.
- Comprehensive benefits package, including medical, dental, vision, and retirement options.
BENEFITS:
- Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
- Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
- Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
- Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
- Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
- Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
- Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
- Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles. check us out on Facebook.
Requirements
WHAT ARE WE LOOKING FOR?
The successful candidate will be willing and able to:
Donation Center Operations
- Participate in the daily operations of the Donation Center, including the Community Closet and Food Pantry.
- Sort, organize, and restock donated clothing, food, and household items.
- Greet visitors and patients in a respectful and welcoming manner.
- Distribute items according to established rules and eligibility guidelines.
- Demonstrate detailed knowledge of Donation Center rules and ensure visitors follow them.
- Monitor and maintain donation areas to ensure cleanliness, safety, and organization.
2) Inventory, Logs, and Documentation
- Accurately record all distribution and inventory activities in Excel-based logs and tracking systems.
- Maintain inventory accuracy and assist with periodic counts and audits.
- Complete required donation and distribution documentation.
- Ensure proper handling of sensitive information and compliance with HIPAA during all patient-facing interactions.
3) Logistics and Transportation
- Complete work-related travel and assignments as required, using a personal vehicle.
- Transport items back to the Donation Center and complete unloading, sorting, and storage.
- Assist with loading and unloading food and donated items at distribution sites.
- Mileage and travel expenses are reimbursed by the employer according to federal mileage rates.
4) Outreach and Events
- Participate in outreach and community events, including occasional weekend events.
- Support on-site and off-site distribution activities as assigned.
5) Daily Facility Support
- Assist in maintaining cleanliness and order in the Donation Center and office areas as needed.
- Perform cleaning tasks when necessary (e.g., refrigerators, windows, common areas).
6 Collaboration and Compliance
- Work closely with Elica Health Centers, Resource Center, Social Care, CalAim teams staff to ensure smooth operations.
- Follow all organizational policies and procedures, including timekeeping, breaks, and attendance requirements.
- Adhere to confidentiality, HIPAA, and safety standards at all times.
7 Perform other related duties as assigned.
Work Schedule
- Standard shifts: 8:00 AM - 4:30 PM (may change depending on operational needs).
- Occasional weekend work required for outreach and special events.
- Employees must be able to manage and monitor their time independently and accurately. Meal and rest breaks must be taken according to company policy.
The successful candidate has:
Education and Experience
- High school diploma or equivalent required.
- Minimum 2 years of experience in customer service, logistics, warehouse support, nonprofit operations, fundraising, development, or sales preferred.
- Experience working in a nonprofit or community-based organization strongly preferred.
Language Skills
- Excellent verbal communication skills in English are required.
- Bilingual or multilingual skills required.
- Ability to communicate respectfully with individuals from diverse cultural backgrounds.
Technical and Administrative Skills
- Proficiency in Microsoft Excel for logs, tracking, and documentation.
- Basic computer skills, including Microsoft Office and Google Workspace.
- Ability to accurately maintain records and follow written procedures.
Interpersonal and Organizational Skills
- Strong customer service skills with a respectful and professional demeanor.
- Ability to work effectively in a multicultural and multilingual environment.
- Highly organized, detail-oriented, and reliable.
- Ability to multitask and prioritize responsibilities in a fast-paced setting.
- Team-oriented with the ability to follow directives and established procedures.
Licensing and Transportation
- Current and valid California driver’s license required.
- Proof of personal vehicle and auto insurance required for use of personal vehicle during work hours.
- If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.
*Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
Physical Requirements and Work Environment
- The work environment includes an office (Donation Center located at 5735 Watt Avenue, North Highlands, CA 95660), warehouse-style spaces, field sites, and community locations.
- Frequent standing, walking, bending, reaching, and use of hands.
- Ability to lift and carry up to 50 pounds.
- Exposure to busy, sometimes noisy environments.
- Regular interaction with individuals and families who may be experiencing crisis, illness, substance use, or housing instability.
- Potential exposure to bio-hazardous materials and cleaning chemicals.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation Dependent Upon Experience:
$25.00 - $27.00 per hour
