Junior Seating & Mobility Equipment Specialist - Lower Mainland, BC
Are you passionate about helping others achieve greater independence and quality of life?
At National Seating & Mobility (NSM), we are North America’s most experienced provider of complex rehabilitation seating, mobility, and positioning systems. Across Canada, our dedicated professionals work collaboratively to deliver personalized mobility solutions that enhance independence, safety, and comfort for our clients.
We are inviting qualified and motivated individuals interested in joining our British Columbia team as a Junior Seating & Mobility Equipment Specialist. We are currently hiring for Abbotsford, Surrey, Tri-Cities & Vancouver.
About the Role
As a Junior Seating & Mobility Equipment Specialist, you will provide assistive technology solutions and expert advice to individuals requiring seating, positioning, and wheeled mobility devices.
Key Responsibilities
- Develop new referral sources and build relationships with medical professionals and healthcare providers.
- Book product education in-services with prescribing therapists and rehab assistants on a monthly basis.
- Assisting senior seating & mobility equipment specialist with assessments, quotes and final setups.
- Conduct thorough client evaluations to recommend the most suitable mobility equipment.
- Ensure timely completion of evaluations and order processing to support seamless service delivery.
- Present an annual business plan outlining revenue targets and business development strategies.
- Assist in preparing detailed work orders, including research, pricing calculations, and responding to client inquiries.
- Oversee the timely delivery and proper fitting of equipment to ensure optimal client satisfaction.
- Educate clients on equipment usage, safety procedures, and financial considerations.
- Maintain accurate documentation, obtain necessary client signatures, and follow up on payments as needed.
- Stay updated on industry trends, products, and funding requirements related to complex rehab technology.
- Travel within the assigned territory to engage with clients and referral sources.
- Support the fulfillment of estimated delivery dates for patients.
Growth plan
- Year 1: Gain hands on experience in warehouse, delivery, equipment assembly and assessment support while working closely with other Seating & Mobility Equipment Specialists and Therapists.
- Learn to coordinate equipment requests, deliveries, pick ups and client service support to build strong operation foundation.
- Participate in manufacturer training, sales education, and certifications to expand industry knowledge and skills.
- Opportunity to join ride- along and mentorship with Seating & Mobility Equipment Specialists.
- Year 2+: Progress toward managing accounts and territories independently as a Seating & Mobility Equipment Specialist based on performance and readiness.
Qualifications & Competencies
- Education in Kinesiology, a medical-related field, or experience in the medical referral community is an asset.
- Minimum 2-3 years of sales experience, preferably with medical equipment.
- Self-motivated with the ability to work independently and achieve targets.
- Strong customer service skills with a passion for helping others.
- Excellent communication skills (both oral and written) with strong business acumen.
- In-depth knowledge of clinical considerations for pediatric and geriatric patients.
- Understanding of funding processes related to complex rehab technology.
- Ability to network with clinicians and caregivers effectively.
- Proficiency in Microsoft Office and general computer skills.
- Ability to adapt to shifting priorities in a fast-paced environment.
- Valid Class 5 driver’s license.
- Ability to work with hand tools when making appropriate mechanical adjustments on manual and power wheelchairs.
- Working with complex rehab seating systems along side Occupational Therapists and their clients.
- Ability to lift up to 55 lbs.
Why Join NSM?
- A rewarding career making a tangible impact in people’s lives.
- Employer-paid benefits and RRSP matching program.
- Generous paid time off and a strong work-life balance focus.
- Inclusive, team-oriented culture with company-sponsored events.
- Branded company attire and competitive compensation package.
- Competitive salary : $50,000
If you’re interested in being considered for this opportunities as a Junior Seating & Mobility Equipment Specialist in BC, we encourage you to submit your interest today.
Join us and help transform lives through mobility solutions.
