We are seeking a detail-oriented and organized Home Health Intake Coordinator to join our team. This role is essential in ensuring a smooth and efficient intake process for patients entering home health services. While your designated home office will be based in Charlevoix, this position will require you to work on-site in our Lake City office 8a-5p.
Job Details:
- Manage and coordinate all aspects of patient intake for home health services
- Receive and process referrals from hospitals, physicians, and other healthcare providers
- Verify patient insurance and eligibility
- Maintain accurate and timely documentation in electronic health record systems
- Communicate effectively with clinical staff, referral sources, and patients/families as well as schedule the visits.
- Ensure compliance with all regulatory and agency requirements
- Provide excellent customer service and act as a liaison between departments
Requirements
- High School Diploma or GED
- Ability to handle confidential information with professionalism
- Experience is preferred.
- Must be able to work full-time, in-office (not remote)
- Ability to handle confidential information with professionalism
Qualifications
- Previous experience in home health, healthcare intake, or medical office coordination preferred
- Knowledge of insurance verification and authorization processes
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency in EMR systems and general computer applications
- Ability to work independently and as part of a team
Benefits
- Competitive pay (based on experience)
- Multiple health insurance options (medical, dental, and vision)
- Supportive team environment
- Opportunities for growth and advancement
And more!
