Job Title: Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support)
Position type: Full-Time
Work hours: 12:00 PM – 7:00 PM EDT
Work days: Monday – Friday
Salary: $5 - $6 per hour depending on experience
Job code: RW-RenaissanceBiller
Workplace: Remote
Preferred Candidate Location: Philippines
Scope of Work/Responsibilities
The company is seeking a highly detail-oriented and experienced Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support) with a strong background in medical billing, CPT/ICD-10 coding, and behavioral health operations. This role is critical in ensuring accurate and timely claim submissions while supporting administrative and front-office operations.
The ideal candidate is proactive, organized, and capable of meeting strict billing turnaround deadlines in a fast-paced behavioral health environment.
Medical Billing & Coding
- Clear billing queues in AdvancedMD
- Handle reconciliations and billing follow-ups
- Process claims through the Availity RCM system
- Ensure accurate CPT and ICD-10 coding
- Submit claims within strict 24–36 hour turnaround deadlines
- Monitor and reduce claim denials
- Run billing and financial reports using AdvancedMD and Excel
Administrative & Reception Support
- Perform insurance verification through AdvancedMD and Ohio Medicaid Provider Network Management tools.
- Handle general back-office administrative tasks
- Support communication through email, phone calls, messaging apps/CRM systems (Slack, Salesforce, WhatsApp, Skype), and video conferencing tools (Zoom, Google Meet).
Ideal Candidate
The ideal candidate is dependable, proactive, detail-oriented, and experienced in behavioral health billing workflows. Since claims often arrive later in the day, candidates comfortable working evening shifts are highly preferred.
If you have a strong behavioral health billing background and thrive in a fast-paced environment, we’d love to hear from you!
Requirements
Experience requirements
- Experience in Behavioral Health / Mental Health
- Strong knowledge of CPT and ICD-10 coding
- Proficiency in AdvancedMD
- Experience using Availity
- Strong attention to detail and accuracy
- Ability to meet tight deadlines and work independently
- Excellent communication and organizational skills
Preferred
- Experience with multiple billing systems
- Proficiency in Microsoft Office, especially Excel
- Flexible with evening schedules
Basic requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 10 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.
