Certified Medical Assistant (MA)

Department: Direct Care

Employment Type: Full Time

Location: Monroe, MI

Reporting To: Jennifer Calvert

Compensation: $17.00 - $20.00 / hour

Description

Schedule: 40 hours/week | 8:00am-4:30pm | Monday-Friday
Department: Huron Valley PACE | Monroe, MI

What You'll Do in This Role:
Enjoy a career that supports both your professional passion and your personal life. At Huron Valley PACE, you’ll work a Monday–Friday schedule from 8:00 AM to 4:30 PM with no weekends, holidays, on-call, or mandating! Our team members also enjoy flexibility throughout the workday, with opportunities to work between clinic and home care settings. You’ll be part of a supportive, collaborative team that works together to provide exceptional care while creating a positive and balanced work environment.

This role blends hands-on clinical care with administrative support to keep our clinic running smoothly. You’ll assist with exams, procedures, documentation, and participant coordination — all while supporting a mission that helps older adults age with independence. Because this is a community-based PACE program, you’ll also play an essential role in supporting care both onsite and out in the community. Candidates with home care or community-based field experience are strongly encouraged to apply, as these skills help ensure we deliver seamless, person-centered care across settings.

Key Responsibilities

Clinical Support & Patient Care

• Partner with nurses, physicians, and other team members to ensure smooth clinic flow and participant care.
• Welcome participants, escort them to exam rooms, and assist with comfort and positioning during visits.
• Take and accurately record vital signs, including height, weight, oxygen saturation, and blood pressure.
• Assist with lab work, specimen collection, and routine ADL (Activities of Daily Living) care.
• Document care, observations, and procedures in participant records.
• Communicate changes in participant condition promptly to nursing and interdisciplinary team members.

Clinic Operations & Administrative Support

• Keep the clinic organized and running efficiently by managing the daily schedule and coordinating appointments.
• Communicate with participants, families, and providers to ensure seamless care coordination.
• Confirm and reschedule appointments as needed while maintaining a friendly, professional approach.
• Prepare exam rooms, manage clinic supplies, and ensure equipment is clean and ready for use.
• Support administrative tasks such as answering phones, faxing, scanning, and maintaining documentation.

Data & Quality Support

• Collect and maintain accurate participant data and assist with quality improvement (QI) initiatives.
• Support ongoing documentation needs and help track key clinical and operational metrics.

Team Collaboration

• Participate in daily huddles and interdisciplinary team meetings.
• Contribute ideas, share insights, and help create a positive, collaborative work environment.
• Support learning opportunities for staff and teammates.

Other Responsibilities

• Occasionally assist in the Day Center or during participant home visits.
• Adhere to all Huron Valley PACE policies and uphold our mission to provide exceptional, person-centered care.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

Education & Experience

• High school diploma or GED required.
• Experience in a medical office, clinic, homecare, or community-based field setting strongly preferred.
  • We’re happy to train the right candidate — especially someone with community/homecare experience!

Licensure & Certification

• Active Medical Assistant certification or license in the State of Michigan.
• Current CPR certification (Basic Life Support for Healthcare Providers) required.

Skills & Abilities

• Solid understanding of medical terminology, office procedures, and basic clinical tasks.
• Comfortable using computers, phones, fax machines, and electronic health record (EHR) systems.
• Excellent organization and multitasking skills — able to balance patient care with administrative tasks.
• A reliable team player who communicates clearly and builds positive relationships with participants, families, and coworkers.

Transportation

• Must have reliable transportation to commute to and from work.

Job Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

ACCESSIBILITY SUPPORTBrio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.
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