Central Banking Operations Assistant

Job Summary 

The Central Banking Operations Assistant is responsible for providing support and assistance to the Central Banking Operations (CBO) department, consisting of Adjustments & Research (A&R), Cash Center Vault (CCV), Central Operations (COD), and Operations Records (ORD). This position will perform general clerical and operational tasks within the four CBO divisions and is responsible for supporting all initiatives and projects impacting the division, as directed by Management. 

Essential Duties 

• Support the Central Banking Operations Administrator and Director of Central Banking Operations with department tasks and projects.
  • Gather data for and prepare various reports.
  • Perform project-related tasks assigned by Management, including testing of new initiatives and processes.
• Provide support and coverage within the CBO divisions:
  • Adjustments & Research Department – process return items, EARNS notification and reporting, file reconciliation, record storage, and research requests.
  • Cash Center Vault – process client deposits, perform branch cash reconciliation, handle client inquiries, and complete courier shipment tracking.
  • Central Operations Department – review and process operational reports, assist with the research requests related to legal processes, perform file maintenance, and process return mail.
  • Item Processing – receiving and balancing files, scanning, and proofing work, processing corrections.
  • Operations Records Department – perform file review for non-complex accounts and perform due diligence review.
• Perform general clerical duties including but not limited to, photocopying, faxing, mailing, scanning, and filing.

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security, and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Required Knowledge

• New Accounts documentation requirements
• Operational Procedures
• Products & Services
• Bank Protection Act
• Bank Secrecy Act
• Privacy Act
• Regulations CC, DD, E

Basic Knowledge, Skills and Abilities

• Basic Computer Skills
• Communication Skills
• Customer Service Skills
• Problem Resolution Skills

Officer Title Eligibility 

For qualified positions, the Bank may designate Officer Titles to employees who meet defined competencies for an eligible position. This position is not eligible for an Officer Title.

Equipment Operated 

• Desktop Computers 
• Standard Office Equipment (copiers, fax machines, telephones) 
• Laserfiche Scanners
• Processing Equipment i.e., teller capture scanners, check printers, etc.

Physical Requirements & Work Environment 

• Requires sitting for prolonged periods of time.
• Requires viewing of computer monitors for prolonged periods of time.
• Requires lifting up to 25 lbs.
• Office setting w/controlled temperature. 

Education and Experience 

• High School Diploma or equivalent required
• Experience with Microsoft Word, Excel, and Outlook

As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement each and every year. 

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.