MidFull TimeEN
Recruiter: Luke Byrne
Hiring Manager: Paul Lucy
Career Grade: TM4
Internal Closing Date: 14th June 2026
Location: Croydon - This role involves frequent travel across Croyon / Surrey and surrounding areas
Our Electrical Power & Cooling Engineers are at the heart of keeping BT’s networks operating 24/7 365 days a year. Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variety of electrical power systems and cooling equipment that ensures our networks keep the UKs internet working. Vital in supporting us in meeting strict SLAs they utilise their variety of skills, taking ownership of their patches and coaching those around them.
A comprehensive technical training pathway is assigned to cover the maintenance activities required in the role, this will be a mixture of face to face, virtual, internal and external delivery methods and may involve some overnight stays and travel.
As part of the role, you will be required to contribute to out of hours callout by joining a Formal On Call Framework (commonly a 1 in 4 attendance with a varied requirement subject to local/geographical nuances) to support 24x7 service as needed by the business. This will be agreed towards the completion of the training journey.
A full UK manual drivers licence is needed for this role.
An important part of Network Engineering is leading by example, be that sharing knowledge and supporting new individuals, through to truly living by the BT values. As a member of the Networks Field Engineering team, you are expected to uphold our BT values, leading by example throughout your career with us whilst being an integral part of your wider team.
• Identification & proactive reporting of HSE/Compliance/Design issues to our Power Environmental or Power Technical Support teams.
• Ownership of designated patch and sites to contribute towards area, regional and unit objectives.
• Sharing of best practice, supporting colleagues in applying new ideas, technologies or processes.
• Responsibility & ownership of critical and urgent network repair/provision/maintenance activity.
• Execution of prioritised work items ensuring that this is aligned with the wider team and unit’s priorities through co-ordination with patch managers and senior colleagues.
• Risk assessment for health and safety.
• Raising of issues / risks to more senior individuals to facilitate change.
• Understanding of what is expected and proactively take opportunities to increase own skills to support the team's work.
• Raises opportunities to improve the process in work area and beyond.
• Individuals’ hold responsibility for monitoring, actioning and meeting all required compliance (including health surveillance, such as rigging medical) if required. In addition to this they are expected to be always fully presentable wearing provided corporate clothing for the role.
Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and roadside infrastructure, lift heavy drums/cables and recognise coloured wiring
Mandatory experience/qualifications:
• Electrical competency City & Guilds 2360 parts 1+2 or equivalent NVQ or equivalent industry qualification
• BTEC Electrical Engineering Level 3/HNC/HND/MOET Level 3/ET Level 3 or equivalent.
• Individuals will be required to hold a Full UK manual Driving Licence.
Preferred experience/qualifications:
• 18th Edition Regs – or current electrical regulations
• Inspection, Testing and Verification (C&G 2392-10)
• Experience with Uninterruptible Power Supplies (UPS)
• HVAC Refrigeration C&G/NVQ Level 3
• F-GAS category 1
• Demonstrable experience of repairing and maintaining Air Conditioning Split systems
• Experience of working with DC power systems
• Coaching/mentoring/supervisory experience
• Due to the nature of power vocational qualifications changing and being updated over time, this list may not always be accurate in the future.
• It is expected that an individual will be sufficiently experienced in all above criteria some duration after assuming the role.
• Experienced hires will be internally assessed on successful application to identify training requirements.
• Trainee/apprentice hires are required to become both experienced and, if applicable, qualified in all of the above criteria within their given duration of initial training.
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• Opportunity of earnings uplift through 1-4 on call allowance (when trained) and overtime (business need on both)
• Work vehicle provided (with home parking privileges) - saves on personal transport costs
• Tools, uniform, clothing, and all PPE provided
• Product training over 18 months
• Any additional City & Guilds qualification paid for
• World-class training and development opportunities
• Career progression opportunities (e.g., Advanced or Technical Support roles)
• BT Pension scheme: minimum 5% employee contribution, 10% BT contribution
• 22 days annual leave (excluding bank holidays), increasing with service
• Weekends and bank holidays excluded from core attendance – promoting work-life balance
• Attendance pattern flexibility (through local agreements)
• Health & Wellbeing support team – EAP, Mental Health, Occupational Health, Physiotherapy
• Huge range of flexible benefits (cycle to work, healthcare, season ticket loan)
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile, and TV packages
• Access to 100's of retail discounts including EE and BT Shop
Please follow this link to watch a short video on the benefits of working as a Power Engineer at BT - Caitlin - benefits
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
