Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
Turner & Townsend is seeking a Facilities Manager to work with one of our key technology clients in Costa Mesa, CA. The Facilities Manager will ensure that our portfolio consistently represents our brand through the most efficient use of resources with an emphasis on safety and security. Exhibit great teamwork with a specific focus on the “peer relationships,” “organizational agility,” and “building effective teams” competencies. Foster innovation with a specific focus on the “creativity” and “action oriented” competencies.
Responsibilities
- Lead, mentor, and coordinate cross-functional facilities and project teams to ensure the successful delivery of multiple concurrent projects across campus environments. Ensure all issues, risks, and actions are tracked and documented within the Work Order/CMMS system.
- Conduct regular, structured site inspections across all assigned facilities (office, R&D labs, industrial, and light manufacturing spaces) to identify deficiencies, safety risks, and operational improvement opportunities in close collaboration with site leadership.
- Coordinate and participate in quarterly campus reviews with senior leadership and key stakeholders (e.g., operations, EHS, engineering, and corporate real estate) to evaluate facility performance holistically, with a strong emphasis on safety, compliance, and operational continuity.
- Prepare monthly and quarterly performance reports providing a comprehensive overview of facility conditions, critical asset performance, vendor/service provider effectiveness, and key operational metrics, including budget tracking and project delivery status.
- Support annual capital and asset planning processes by developing detailed facility assessments and project recommendations to inform campus-wide refresh, upgrade, and expansion strategies across diverse asset types.
- Develop and manage annual operating and capital budgets for facilities across the campus, ensuring appropriate funding for preventative maintenance programs, lifecycle replacements, and critical infrastructure upgrades.
- Ensure all maintenance, repair, and capital project work (routine and non-routine) is executed in accordance with established quality standards, schedule milestones, budget constraints, and environmental, health, and safety (EHS) requirements.
- Oversee vendor and contractor performance across multiple trades and disciplines, ensuring consistent delivery, compliance with service level agreements (SLAs), and alignment with project and operational objectives.
- Actively monitor the CMMS/work order system to identify recurring issues, asset failures, and high-risk facilities, proactively driving root cause resolution and long-term mitigation strategies.
- Develop and implement facility improvement strategies, leveraging on-site analysis, engineering assessments, and coordination with internal subject matter experts to resolve complex operational and infrastructure challenges.
- Collaborate across Real Estate, Capital Projects, Engineering, and Operations teams to identify trends, prioritize investments, and implement scalable solutions across the campus portfolio.
- Identify and communicate best practices and lessons learned through detailed technical reporting, root cause analysis, and continuous improvement initiatives.
- Lead communications and reporting for campus facilities initiatives, including developing agendas and updates for leadership meetings, highlighting project progress, risks, and key operational topics.
- Partner with site leadership and operational teams to assess training needs, provide guidance on facility systems, and improve onsite engagement with maintenance and preservation programs.
- Develop and deliver training and communication programs to support operational teams in maintaining facility standards, compliance, and asset longevity.
- Provide leadership and support in onboarding new facilities and projects, including system setup, operational readiness, and transition planning from construction to operations.
- Engage in the design and planning phases of new construction and major renovations, ensuring facility management, maintainability, and lifecycle considerations are incorporated early in the project lifecycle.
- Conduct site visits during construction and post-occupancy phases to identify unique conditions, monitor progress, and ensure readiness for operational handover.
- Oversee warranty management during the first year of operation for new or renovated facilities, ensuring timely resolution of defects and successful transition into steady-state operations.
- Support commissioning, handover, and operational integration for all capital projects, ensuring systems are fully functional and aligned with operational requirements.
- Ensure compliance with all internal controls and regulatory requirements, including SOX controls where applicable.
Project Specifications:
- Project/Program Responsibilities: Multi-site campus facilities management and capital project oversight across mixed-use environments.
- Market Sector Experience: Corporate campuses, R&D/laboratory environments, industrial and light manufacturing facilities.
- Project/Program Size: Varies (operating budgets and capital programs spanning small maintenance projects to large-scale infrastructure upgrades).
- Software Requirements: CMMS (e.g., Service Channel, Maximo), project management tools, financial systems, and reporting platforms.
- Certifications: Relevant facilities or project management certifications (e.g., IFMA CFM, PMP) preferred.
Qualifications
- Solid knowledge of facilities maintenance and knowledge of their operations.
- Ability to be onsite in Costa Mesa, CA 5 days a week and 5-8 years of experience preferred.
- Able to work well with others and create strong field and corporate relationships.
- Dedication to deliver consistent customer service internally and externally.
- Strong, individual contributor. Self-starter who possesses exceptional time management skills and has great attention to detail.
- Demonstrated ability to complete multiple tasks with tight deadlines.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Extraordinary communication and facilitation skills; it is effective in a variety of formal presentation settings engendering trust and respect.
- Seeks out partnerships through cross-functional networking — focuses on common organizational needs.
- Can comfortably handle risk and uncertainty.
- Identify clear objectives and measures to monitor progress and results, ensuring proper alignment with the key metrics of the business.
- Provide guidance and expertise for 15-20 concurrent projects to ensure they are following established protocols.
- Experience in fostering strong Service Provider partnerships and know how to effectively delegate work, oversee and execute scopes of work that achieve stated objectives.
- Proficient in building operations management technology, work order management software used in the facilities process, including platforms such as Service Channel, CORE and internal project management tools.
Additional Information
The salary range for this full-time role is $135K-$150K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.
Qualified candidates with arrest or conviction records will be considered for employment in accordance with LA County ordinance and CA law.
*On-site presence and requirements may change depending on our client's needs.*
The salary range for this role is $160K-$195K. This range reflects the company's good faith estimate of the base salary for this position at the time of the posting. Final compensation will be determined based on factors including experience, skills, qualifications, and internal equity. In addition to base salary, employees may be eligible for bonuses and a comprehensive benefits package."
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.
All your information will be kept confidential according to EEO guidelines.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
