Sample Logistics Technician

Job Title: Sample Logistics Technician

Reports to (title): Sample Support Supervisor / Customer Service Supervisor

Department: Sample Logistics / Customer Service

Duration: Fixed-Term/Contract until the end of November

 

Basic Purpose:

· Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team.

· This position also includes administrative functions

 

Key Accountability/Responsibilities:

· Greet all clients in a friendly, positive manner

· Receive all external client samples

· Unpack samples and organize them according to analytical requirements

· Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date

· Ensure all required samples are redirected as required

· Prepare bottle orders requests and coordinate delivery of bottle orders

· Provide support to the Sample Log In team

· Ensure accuracy of results and data entry

· Recognize routine and non-routine problems and escalate to the Supervisor

· Ensure supply inventories are maintained

· Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate

· Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns

· Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.

· Adhere to Bureau Veritas’ safety policies.

· All other responsibilities as assigned

 

Skills and Knowledge:

· High School Diploma

· Experience in a laboratory environment is considered an asset.

· Ability to lift up to 40 lbs

· Excellent attention to detail

· Strong communication skills (both written and verbal).

· Strong computer skills (Microsoft Word, Excel, Outlook etc.)

· Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best

manage client disappointments

· Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to

changes are required

 

Working Conditions:

· High level of work production in fast-paced lab environment

· Flexible working hours, overtime and shift work

· Changing priorities and balancing workload to meet tight deadlines

· Some lifting and carrying (up to 40 lbs) and may involve long periods of standing

· Hazardous materials are handled using established safety procedures and appropriate equipment