Cable Technician

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

As a Cable Technician you will be responsible for: 

• Maintaining, repairing, and testing copper cable and/or fiber optic cable in an underground, aerial, or buried environment
• Maintaining, expanding, replacing, and repairing all plant facilities and subscriber apparatus required to provide service to customers 
• Troubleshooting problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc.
• Making splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Using heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities 
• Performing testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant 
• Locating and repairing air leaks in aerial, underground, and/or buried cable
• Locating, joining, repairing, and rearranging cable and cable conductors in buildings and aerial or buried plant
• Initiating or performing cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking
• Installing, maintaining, repairing, and testing residential/small business telecommunication service (POTS and DSL) 
• Connecting wires and cables to terminals and attaching/detaching various kinds of hardware to wires, cables, buildings, and poles 
• Performing continuity and/or conformance testing 
• Reading and interpreting customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.
• Receiving service orders, worksheets (detailed diagrams describing the nature and location of equipment to be installed or repaired), and repair tickets from supervisor or other designated employees and performs specified work 
• Working with telecom color-coded wires and cables
• Interacting directly with Brightspeed customers and supporting sales efforts

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

• Valid driver’s license 
• Basic AC/DC knowledge 
• Basic knowledge of subscriber carrier 
• Knowledgeable in the efficient operation of test equipment used to verify cable faults 
• Ability to read cable plats and schematics 
• Knowledge of the telephone industry-standard color code and the ability to splice aerial, buried and underground cable 
• Physical ability to climb utility poles using pole climbers 
• Minimum of three (3) years of experience as a plant technician 
• Ability to work outside in all weather conditions 
• Ability to work in confined spaces 

This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues. 

#LI-GF1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice