Temporary Full Time
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Role Overview
As a Senior Business Analyst, you lead the analysis of complex business problems and drive the definition of scalable, business-aligned solutions. Acting as a key liaison between business stakeholders and technology teams, you ensure that requirements are clearly defined, validated, and translated into effective solutions that support operational and strategic objectives.
What You Will Do
- Lead business analysis activities: gather, analyze, and validate requirements for complex initiatives
- Drive solution design: translate business needs into clear, actionable specifications and recommendations
- Facilitate stakeholder alignment: lead workshops, discussions, and decision-making processes
- Support delivery & execution: collaborate with project, technology, and QA teams to ensure successful implementation
- Ensure quality: contribute to testing strategy, validation, and overall solution integrity
- Manage risks & dependencies: identify issues, propose mitigation strategies, and track progress
- Enable change & adoption: support documentation, training, and change management activities
- Promote continuous improvement: identify opportunities to enhance processes, tools, and best practices
- Production support issue tracking, problem solving and resolution within own team and systems and across key stakeholder groups
- Support transition from initiative delivery to production support to ensure seamless advisor and client experience
- Mentor and support others: share expertise and contribute to team development
What You Will Bring
- 2-4+ years experience in Business Analysis or a related field
- University degree in Business, Information Technology, or a related discipline
- Certifications (asset): Business Analysis certifications (e.g., CBAP, CCBA) ; Lean Six Sigma ; Change Management (e.g., Prosci)
- Experience with enterprise systems (insurance industry preferred)
- Experience with Univeris, JIRA and Excel
- SQL, VBA, or similar tools
- Strong analytical and problem-solving skills
- Ability to influence and communicate with stakeholders at all levels
- Experience working in complex, cross-functional environments
- Solid organizational and prioritization skills
- Adaptability and ability to navigate ambiguity
- Attention to detail and commitment to quality
- Collaborative mindset and continuous improvement approach
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London or Toronto.
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The base salary for this position is between $62,800 - $104,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life
We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer:
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Learn more about Canada Life.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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