$65,224 – $82,466MidFull Time
Ingram Content Group (ICG) is hiring for a Business Process Analyst to contribute to our team in LaVergne, TN just outside Nashville. In this role, you will serve as the lead liaison for analysis supporting the execution of process improvement initiatives within the Product Group. You will identify opportunities for improvement and drive process design enhancements through detailed business and systems analysis. This position is responsible for researching, analyzing, documenting, and resolving both internal and external operational issues while helping streamline workflows and improve efficiency. You will also stay informed on industry trends, best practices, and emerging process improvement methodologies to support continuous improvement efforts. In addition, you will develop and deliver user training, create clear documentation for process recommendations, policies, and procedures, and apply your knowledge of Ingram policies, systems, and operational practices to successfully support cross-functional process improvement projects.
Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
Preferred Skills:
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Hiring Salary Range: $65,224- $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Perks/Benefits:
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
