£50,000 – £50,000MidFull Time
Technical Business Analyst
Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport and Peterborough.
We also have largely remote working options available.
This role sits within out IT Operations department.
Responsible for the successful delivery of Technical Business Analysis Services to Programmes, Projects, Small Changes and other initiatives, to support the business in meeting its objectives and goals through the delivery of Change, working closely with our delivery teams and/or partners to derive suitable solution options.
Key Accountabilities and Responsibilities:
Deliver Technical Business Analysis Service Offerings to relevant Technology Domains to support Programmes, Projects, Small Changes and other prioritised changes, typically within a delivery team, including (but not limited to):
Identify and document the Systems, functionality, Services and where relevant business processes that are (or may be) impacted by a Change
Support the Feasibility (inception) process by identifying the value proposition, key potential outcomes and costs
Work with identified stakeholders to elaborate on their business needs to best align to the impacted systems, from a functional and non-functional perspective to a detailed level
Use appropriate tools and techniques to capture and document those requirements / user stories, that meet the needs of impacted parties (internal and external)
Work closely with Change teams and Delivery Teams to derive suitable solution options
Ensure requirements / user stories are aligned with business objectives and are prioritised accordingly
Ensure traceability of requirements / user stories throughout the lifecycle of an initiative so that the solution meets the original business need
Contribution to the lifecycle of user stories, ensuring they are thoroughly understood by the delivery team
Bridging the gap between business users and technical teams
Where necessary, model ‘As-Is’ and future state ‘To-Be’ business processes,
Where necessary, undertake analysis of business processes, providing recommendations for their improvement
Contribute to feasibility assessment, options assessment and request for information (RFI) and invitation to tender processes
Stakeholder Management
Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirement elicitation process, resolving conflict as and when required.
Able to bridge the gap between technical and business stakeholders.
Processes & Controls
Maintain awareness of industry best practice methods, tools and techniques, and recommend changes to existing analysis processes where appropriate
Collaborate with key internal and external delivery teams to ensure their ways of working are efficient and effective
Contribute to the adherence to team quality standards via internal auditing and peer review
Contribute to our Agile processes to ensure a high standard of delivery
Follow the Change Delivery Framework
Skills, Experience and Knowledge:
Preferred
Benefits:
Starting with 24 days annual leave (plus bank holidays), this does increase with service
Opportunity for a yearly bonus
Collaborative, fast paced working environment
Hybrid Working
Modern, vibrant offices
About Us
Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.
Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.
We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.
