Sr IT Business Analyst - Supply Planning & S&OP

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

We are seeking a highly skilled and proactive Sr. IT Business Analyst to support the Planning Tower, enabling end-to-end planning capabilities across multiple business functions including Demand Planning, Supply Planning, S&OP, Portfolio Management, Franchise, Analytics, and Allocation. This role will act as the strategic liaison between business stakeholders and technical delivery teams, ensuring that planning solutions are aligned to business needs, scalable, and insights driven.

What Your Impact Will Be: 

Requirements Gathering & Analysis

• Partner with business functional leads across Demand Planning, Supply Planning, S&OP, Analytics, Franchise and Portfolio to gather, analyze, and prioritize business requirements.
• Facilitate workshops and interviews to understand pain points, future needs, and value-driving improvements.
• Translate complex business needs into clear, structured functional and non-functional requirements.

 Solution Design & Delivery Support

• Work closely with solution architects, product managers, and development teams to validate and refine technical designs.
• Define and maintain business process documentation, user stories, use cases, and workflows.
• Ensure business alignment on design decisions, data models, KPIs, and reporting logic across the planning landscape.

Testing & Deployment

• Coordinate and support system testing, including SIT and UAT planning, test case development, and defect triage.
• Validate that planning applications meet user expectations and business goals before deployment.
• Provide go-live and hypercare support, ensuring successful transition into operations.

Stakeholder Management & Communication

• Serve as the single point of contact for Planning Tower-related initiatives.
• Coordinate cross-functional inputs across Franchise, Allocation, and Analytics teams to drive business process alignment and integrated planning solutions.
• Communicate progress, risks, and dependencies clearly to business and IT leadership.

Continuous Improvement

• Identify opportunities to streamline planning processes and drive automation, analytics, or system optimization.
• Stay current on industry best practices and technology trends in integrated business planning (IBP), S&OP, and planning analytics.
• Contribute to strategic roadmap planning for the Planning Tower.
• Contribute to production support and documenting processes and facilitating enablement sessions to empower stakeholders with the necessary skills and knowledge to utilize IT solutions effectively.

Qualifications

What We’re Looking For:

• Bachelor's or Master’s degree in Supply Chain, Business, Engineering, or related field.
• 5+ years of experience in supply chain planning or business analysis, including hands-on support of planning tools or platforms (e.g., Anaplan, Blue Yonder, SAP IBP, Kinaxis, o9).
• Deep understanding of key supply chain planning domains: Demand Planning, Supply Planning, S&OP, Inventory, and Allocation. Strong experience in requirement elicitation, process mapping/modeling, user story creation, and functional specification writing. Strong skills in using MS Excel, MS Powerpoint, Cognos, Tableau, Power BI, and SQL a must. Experience with Agile or hybrid delivery methodologies. Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication, leadership, and client-facing skills.
• Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Ability to work effectively in a multicultural and highly dynamic environment and manage teams across different time zones. Must be multi-tasker and able to prioritize and deliver assignments with the highest quality under pressure with short deadlines.

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy