Center Support Coordinator – Full Time
Jefferson Park - On-site
Location: 5960 N Milwaukee Ave, Chicago, IL
Schedule: Full Time
At The Place for Children with Autism, we’re more than a therapy center—we’re a team committed to helping children with autism thrive. As a Center Support Coordinator, you’ll play a key dual role combining administrative coordination with hands-on clinical support to help ensure the success of our After School Program.
This position oversees day-to-day program operations including scheduling, billing coordination, payroll support, and family/staff communication, while also providing direct on-site support to clinical teams. You’ll act as an extension of the supervising clinician, supporting Registered Behavior Technicians (RBTs) through onboarding, training, and in-the-moment coaching to ensure high-quality, consistent care.
This is an ideal role for someone who thrives in a fast-paced, child-centered environment, enjoys both operational structure and clinical engagement, and is energized by supporting both people and processes. This full-time position reports to the After School Program Director.
What You’ll Do:
- Oversee daily administrative operations for the After School Program, including staff/client scheduling, coordination of program supplies, and maintenance of accurate physical and electronic records
- Process and support billing audits, attendance tracking, timekeeping, and payroll-related administration
- Ensure compliance with established procedures, documentation standards, and safety protocols
- Maintain organized, well-resourced therapy environments that support effective service delivery
- Serve as a central point of contact for families, staff, and leadership regarding scheduling, updates, and program needs
- Communicate clearly and professionally to support a positive and responsive family experience
- Represent The Place for Children with Autism with professionalism, warmth, and enthusiasm in all interactions
- Provide on-site support to Registered Behavior Technicians (RBTs) during therapy sessions
- Assist with onboarding, training, and ongoing coaching of new and developing staff
- Deliver real-time feedback and modeling to support treatment fidelity and client engagement
- Support implementation of treatment plans under the direction of supervising clinicians
- Participate in team meetings, supervision, and required trainings
- Help maintain a safe, structured, and therapeutic environment for all clients and staff
- Model core Applied Behavior Analysis (ABA) principles with professionalism and consistency
- Promote a positive, team-oriented culture focused on learning, growth, and child success
What We’re Looking For:
- High School Diploma or GED required
- Active RBT certification required
- Experience working with children or enrollment in a child-related education program strongly preferred
- Strong communication skills (verbal, written, and active listening)
- Basic computer proficiency, including Microsoft Word, Excel, Outlook, and data entry systems
- Ability to work effectively in a fast-paced, evolving environment and meet deadlines
- Strong problem-solving skills and sound decision-making abilities
- Reliable transportation, valid driver’s license, and proof of insurance; ability to travel between clinic sites as needed
- Energetic, team-oriented mindset with a strong commitment to punctuality, learning, and feedback
- Ability to actively engage with children in a therapeutic environment, including sitting on the floor, standing, squatting, bending, and moving throughout the day
- Ability to safely manage and respond to client behaviors when needed, including quick movement (e.g., walking/running short distances)
- Ability to lift up to approximately 30 lbs in emergency or care-related situations
- Sustained physical activity throughout the workday required
Competitive Pay
Generous Benefits & Perks
- You'll enjoy 9 company holidays, 2 floating holidays, and the ability to accrue vacation, paid leave, sick leave, and wellness time — all to help you balance work and life
- Comprehensive Medical, Dental, and Vision coverage
- Disability and Life Insurance
- Up to six weeks paid Parental Leave
- 401k with company match up to 3%
- Employee Assistance Program
- Commuter Spending Account & Dependent Care FSA
- Monthly wellness reimbursement up to $25
- Up to 3 RBT exam and annual renewal fees are covered!
- Pet Insurance – because fur-babies count too!
A Commitment to Your Growth
- Transparent paths for advancement
- Development programs, feedback loops, and growth checkpoints are built into every employee’s journey.
- Partnerships with multiple universities (including the Chicago School of Psychology, National Louis University, Capella University, and more!), giving you access to courses that lead to certificates, or obtaining a bachelors, masters, or doctorate degree in Behavioral Therapy.
A Culture That Feels Like Family
- Leaders who are accessible, supportive, and invested in your success.
- An inclusive and collaborative company that values DEIB and ensuring that all voices are heard.
- Opportunities to get involved beyond your role – Joining employee-led initiatives and committees that help shape our culture, plan events, and connect across our centers.
- A workplace that prioritizes mental wellness, positivity, and balance while maintaining high standards of care and professionalism.
- Recognition programs that reward dedication, creativity, and teamwork, making you feel appreciated every day.
The Place for Children with Autism is an Equal Opportunity Employer; all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism!
The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We use AI-assisted tools to help review applications, but all hiring decisions are made by humans. These tools are designed to assess job-related qualifications fairly and in compliance with all applicable anti-discrimination laws.
If you need a reasonable accommodation during the hiring process, please contact tfreel@theplaceforaba.com.
