Security Officer Lobby Reception

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Lobby Reception in Chicago, IL, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk professional in a residential location, serving as a welcoming presence for residents, guests, and staff. In this stationary role, you will help support access management, visitor interactions, and front desk operations while providing outstanding customer service and clear communication. Our agile, reliable, and innovative team puts people first, values teamwork, and acts with integrity in every security-related interaction.

Position Type: Full Time

Pay Rate: $22.35 / Hour

Job Schedule:

DayTimeWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to residents, guests, and/or visitors by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a residential location.
• Monitor front desk activity, greet incoming individuals, verify visitor information, and document arrivals, departures, and/or deliveries in accordance with property guidelines.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Answer phones, assist with resident inquiries, and communicate clearly with staff, vendors, and/or visitors regarding building procedures and front desk expectations.
• Complete reports and maintain accurate front desk records related to incidents, visitor logs, packages, and other security-related or property-related activities.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1594280