Summary
The Senior Manager of Supplier Performance leads the supplier-facing supply chain function responsible for supplier readiness, performance, and execution across all programs. This role ensures critical suppliers are aligned to program requirements, schedules, and technical expectations, including delivery of both product and required technical/certification data.
The Senior Manager establishes and drives supplier integration processes, risk management discipline, and recovery execution across a complex, design-to-order supply base. Working closely with Procurement, Material Planning, Material Program Management (MPM), and Logistics, this role ensures supplier execution supports program readiness, schedule performance, and financial outcomes.
This position is a key enabler of program success, responsible for preventing downstream disruption by ensuring supplier readiness, alignment, and accountability from early design through installation and delivery.
Essential Duties & Responsibilities
- Lead the supplier integration and performance function - Establish clear ownership, roles, and operating structure for managing supplier execution across all programs and commodities.
- Own supplier performance across the supply base - Ensure delivery reliability, schedule adherence, and execution performance for critical suppliers supporting program milestones.
- Own and enforce the supplier risk management framework - Establish and maintain consistent processes for identifying, assessing, and mitigating supplier risks across all programs.
- Drive supplier readiness and program alignment - Ensure suppliers are prepared for development, qualification, and production phases, aligned with program schedules and requirements.
- Own supplier escalation and recovery execution model - Lead structured escalation processes and ensure effective recovery plans are implemented for underperforming suppliers.
- Ensure delivery of product and required technical/certification data - Establish expectations and oversight to ensure suppliers meet both hardware and documentation requirements.
- Partner with Procurement on supplier strategy and sourcing decisions - Provide input on supplier capability, performance, and risk to support sourcing and contracting decisions.
- Align with Material Planning and MPM to support program execution - Ensure supplier commitments, risks, and execution plans are integrated into material readiness and program structures.
- Establish supplier performance metrics and reporting - Define and monitor KPIs related to delivery, schedule stability, and execution performance.
- Develop and lead the SIP team - Build capability across Specialists, Senior Specialists, and Leads, ensuring consistent execution and professional growth.
- Drive continuous improvement across the supply base - Improve supplier reliability, capacity alignment, and execution performance through targeted initiatives.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Greenpoint Core Competencies
- Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation.
- Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods.
- Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
- Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
- Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
- Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
Job Core Competencies
- Cooperation – Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations and works actively to resolve conflicts.
- Written Communications - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, and presents numerical data effectively.
- Planning & Organization – You prioritize and plan work activities, you use time efficiently, you plan for additional resources, you integrate changes smoothly, you set goals and objectives, and you work in an organized manner.
- Oral Communications – You speak clearly and persuasively, you listen and get clarification, you respond well to questions, you demonstrate group presentation skills, and you participate in
meetings.
Summary of Education, Experience & Certification
Education:
- Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related field required. Advanced degree (MBA or Master’s in Engineering/Operations) is a plus.
Experience:
- Minimum of 10 years of experience in supply chain, supplier management, program management, or operations within aerospace or complex manufacturing environments
- Demonstrated experience managing critical suppliers and complex assemblies or systems, preferably in a design-to-order or program-based environment
- Proven ability to lead cross-functional teams across Engineering, Procurement, Operations, and Program Management to drive execution and resolve issues
- Experience with supplier risk management, performance management, and recovery execution in high-impact or schedule-critical situations
- Experience influencing supplier selection, make/buy decisions, and sourcing strategy for complex or turnkey systems
- Strong understanding of engineering release processes, production readiness, and integration challenges in low-volume, high-complexity programs
- Experience presenting to and engaging with senior leadership and supplier executives
Preferred Qualifications:
- Experience in aircraft interiors, completions, or other highly customized aerospace products
- Familiarity with ERP systems such as Microsoft Dynamics 365 and data-driven performance tracking (Excel, Power BI)
- Working knowledge of structured problem-solving methodologies (e.g., 8D, root cause analysis)
- Experience operating within regulated environments (FAA Part 145, aerospace quality systems)
Certifications (Preferred):
- PMP or equivalent project/program management certification
- APICS (CPIM, CSCP) or equivalent supply chain certification
- Lean / Six Sigma certification (Green Belt or higher)
Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes.
Required Knowledge, Skills & Abilities
- Strong understanding of supply chain execution, supplier performance, and risk management in complex manufacturing or aerospace environments
- Ability to lead cross-functional teams and drive alignment across Engineering, Procurement, Operations, and Program Management
- Proven capability to assess supplier risk, identify issues early, and lead structured recovery efforts
- Strong communication and influence skills, including engagement with senior leadership and supplier executives
- Analytical mindset with the ability to use data to drive decisions and improve supplier performance (ERP, Excel, Power BI)
- Working knowledge of engineering release, production readiness, and applicable regulatory requirements (ITAR/EAR)
The expected WA salary range for this position is between $133,000.00 - $183,000.00 USD. Actual compensation will be determined based on experience, education, location, and other factors permitted by law. Our suite of comprehensive benefits include healthcare (medical, dental & vision), life insurance, paid time off, and a 401(k) savings plan with company match.
About Greenpoint Technologies
Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State. We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors. It’s complex work, but we work smart. In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers:
- Big jobs and stretch assignments.
- High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.
- Ability to make a big, visible impact on the end product.
We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
