Vice President 1, NorAm Operations - Corporate Services

Role Overview

Sodexo is excited to announce a new leadership opportunity who will support a high-tech client portfolio within corporate dining providing chef-driven, sustainable, and locally sourced food to workplaces.  We’re hiring a Vice President, Operations to drive excellence, inspire performance, and elevate the client culinary workplace experience within the San Francisco Bay area. This position reports directly to the Senior Vice President.   

 

As a trusted advisor to this client, you will ensure full compliance with company policies, safety standards, and local regulations while advancing our mission of elevating the workplace experience. You will provide dedicated leadership and development for your team, backed by a strong background in the high-end culinary sector

What You'll Do

• Client-centric and solution oriented; drives the deepening of exceptional relationships
• Develops and executes strategic plan by implementing short and long-term goals that align with the agreed scope of service, mission, and values.
• Enhance brand reputation by delivering consistent hospitality excellence, culinary innovation, and service reliability.
• Identify opportunities to streamline processes, reduce costs, and enhance efficiency.
• Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals; provides monthly and quarterly updates to the client and Sodexo senior management
• Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management; initiates action plans as necessary
• Maintains a professional business relationship with the client by negotiating contracts and matters pertaining to account operations
• Ensures implementation of the business plan for the client that establishes a rapport, promotes partnership, and fulfills the clients’ needs and expectations
• Build, develop, and lead high-performing teams. Foster a collaborative and supportive work environment that empowers team members to excel.
• Provide mentorship and coaching to team members to enhance their skills and capabilities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

 

• Bachelor’s degree in Business, Hospitality or Culinary ideal (Master’s preferred).
• 10+ years of progressive leadership experience in strategic operations, client solutions, and support services management, preferably in Corporate Dining
• Strong experience in building and maintaining C-suite client relationships, with a focus on solution-driven outcomes and business growth.
• Demonstrated success in driving change management initiatives and cultivating a culture of operational excellence, accountability, and continuous improvement.
• Strong financial acumen with experience managing budgets, optimizing resources, and ensuring financial sustainability in support service operations.
• Expertise in data analysis, leveraging detailed data to inform decision-making and operational improvements.
• Excellent communication, leadership, and interpersonal skills, with the ability to collaborate and influence at all levels of the organization.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's degree or equivalent experienceMinimum Management Experience - 10 yearsMinimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience