CA$75,455 – CA$102KMidFull Time
Out of Scope
Permanent, Full-Time (2 positions)
Location: Toronto, Ontario. This role offers a hybrid work arrangement, allowing you to work from home and in the office on a scheduled rotation.
Posting Close: May 29, 2026
The successful candidate is responsible for establishing and maintaining relationships with assigned brokers and managing and growing a profitable book of commercial property or automobile business with emphasis on excellent service standards. In this role, you will examine the nature and degree of risk involved, negotiate conditions, rates and premiums with brokers and explain SGI CANADA’s underwriting approach and logic to brokers. You will also deliver one view of commercial property underwriting that combines product, technology and services for our broker partners while attracting quality business to SGI CANADA.
Key Accountabilities
Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.
Underwriting Activity
Reviews and evaluates new, renewal and mid-term changes for commercial property or automobile clients to determine the nature and degree of risk involved.
Acquires further information on applications (and the risks involved) when necessary.
Determines whether to accept or reject the risk, or accept the risk subject to certain conditions.
Ensures that risks are properly rated and classified according to corporate guidelines.
Makes timely decisions while considering territory, underwriting guidelines and approaches, pricing strategies and/or regulatory requirements.
Participates in the review and development of new products and procedures.
Tracks performance of assigned brokers to ensure risk quality and mix of business is consistent with expectations and takes appropriate action.
Broker Relationship Management
Delivers one view of commercial property or automobile that combines product, technology and services for broker partners.
Acts as the brokers first point of contact and sees requests through to completion; becomes a trusted advisor for brokers.
Understands how assigned brokers operate and the technology they use and offers tailored approaches to deliver on the ease of doing business mandate.
Understands the underwriting operating system, workflows and process, broker portal and billing and trains brokers on how to work with us.
Explains underwriting criteria and decisions to brokers (verbally and/or in writing).
Develops and maintains working relationships with brokers to generate a flow of profitable business, and provides assistance in resolving any service matters.
Consults with and visits brokers to discuss underwriting issues and build relationships.
Gathers market intelligence and keeps regional and head office management aware of emerging trends or changes.
Collaborates with the Business Development team to ensure we deliver a coordinated and well organized experience to our brokers.
Provides training to brokers on products, guidelines, procedures and technology including conducting formal presentations.
Production and Service
Meets growth targets for assigned brokers as outlined in the annual plan while meeting underwriting quality of risk requirements.
Promotes and sells supporting products to brokers with an emphasis on meeting customer needs.
Negotiates with brokers as to the conditions, limitations, rates and premiums to apply with a strong focus on customer needs.
Tracks production of assigned brokers to ensure premium targets are being achieved; takes appropriate action as necessary.
Meets target service levels for assigned brokers with respect to transactions, returning phone calls and responding to emails.
Identifies opportunities for improving workflows and processes to improve the customer and broker experience; participates in initiatives to deliver improvements.
Participates in identifying book roll-over opportunities and ensuring the transition of the portfolio is effective.
Policy Processing
Processes new/renewal applications, revisions, cancellations and quotes.
Calculates premiums, ensuring that appropriate rates are used and that applicable discounts and surcharges are applied.
Leadership
Actively contributes to and supports a culture of a high performing workforce.
Participates in divisional succession plans, ensuring professional and career development and supports development in others.
Supports a culture of leadership and accountability to effectively deliver on strategic vision and corporate strategies.
Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.
Corporate Management
Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies.
Manages risk in area of authority.
Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.
Education and Experience
A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business.
3 – 5 years’ experience in commercial property underwriting.
Knowledge, Skills and Abilities
Knowledge of the principles and practice of insurance, underwriting policies and procedures and applicable insurance products.
Knowledge of market conditions and industry participants (competitor’s activities, broker relationships, legislation and regulatory environment).
Knowledge of the applicable regulatory environment.
Knowledge of premiums, coverages, deductibles, billing practices for applicable products.
Knowledge of systems and technology commonly used to support applicable products.
Knowledge of operating systems, workflow and processes with the ability to apply this knowledge and handle a portfolio of business and deliver outstanding service for assigned brokers.
Ability to build and maintain effective working relationships with internal and external partners.
Behavioural Competencies
Leader Level 3 – Applies (Team/Dept)
Accountability – Provides direction, sets expectations
Business Acumen – Applies broader business metrics and understands the internal and external environment
Change Agility – Makes change real for others
Leadership – Leads the team
Working Conditions
Physical Effort: Normal office environment with approximately 2-4 days per month visiting brokers. Driving is a part of this role.
Physical Environment: Normal office environment.
Sensory Attention: Normal office environment.
Mental Stress: Normal office environment.
At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.
If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential.
Pay Range:$75,455.00 - $102,194.00Posting Close Date:
May 29, 2026
