EntryFull TimeEN
About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division:
RazorSync, a division of Harris Computer Systems (an operating group of Constellation Software Inc.), offers cloud-based Field Service Management (FSM) software designed for small-to-mid-sized businesses. It provides a mobile and desktop platform to streamline operations for industries like HVAC, plumbing, electrical, and landscaping.
Key Features: Scheduling and dispatching, route optimization, automated invoicing, customer management (CRM), and mobile payment processing.
Target Market: SMBs in the service industry looking to eliminate paperwork and improve field-to-office communication.
Integration: Primarily integrates with QuickBooks for accounting and bookkeeping.
The Position
We are looking to hire a strong Junior SQA Analyst who will be responsible for defining, implementing, executing, and maintaining test plans, test cases and test automation tools/scripts to ensure software is delivered with high quality. The hired individual is required to have good communication with the team and customers, and a strong technical background in terms of successfully developing, managing and implementing product test script libraries.
In addition, you will be responsible for collaborating with key stakeholders to gather input and feedback, reviews requirement specifications and design documents, to better understand the features and make the efficient design of suitable test cases. In our dynamic, agile environment, you’ll be encouraged to have ownership over your own work, with ample opportunity for career development and advancement.
The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&D department.
Responsibilities:
Responsible in managing all forms of testing – functional/feature, integration, load, regression, browser and device scenarios.
Build and take ownership of automation test frameworks and tools.
Responsible for designing and implementing end-to-end test scripts from User-Interface through back-office technology.
Responsible for continuously building and improving the product test library, ensuring it is up to date with all scenarios and test cases.
Responsible for supporting the Product and Delivery Manager in the investigation, ticketing, prioritizing, and regression testing for all queue items.
Ensures compliance with general programming best practices, accepted web standards and RazorSync specific coding standards.
Accountable to monitor performance and benchmarking test results.
Conducts manual testing for web-based, Android, and iOS applications to ensure
quality and functionality.
Required Qualifications & Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
University degree in Computer Science, Information Technology, and/or related discipline.
1-2 years of experience in software QA, with expertise in both manual and automated software testing.
Good understanding in performing functional, load, cross browser, responsive design, security and integration tests for clients, web and mobile applications on iOS and Android platforms.
Good programming concepts, experience with test automation framework, tool development and scripting.
Familiarity with at least one automation tool such as Selenium and/or Playwright automated testing tools.
Awareness of OOP concepts with Java and/or C#.
Familiarity with version control (Git) and basic CI/CD concepts (Azure DevOps exposure is a plus).
Hands-on with automated API testing with tools like Postman, SoapUI, Rest Assured etc.
Experience with database queries (SQL) and the construction of test databases.
Understanding with load, stress, volume testing in .NET based infrastructure.
Good analytical thinking and problem-solving mindset.
Understanding of SDLC/STLC and defect lifecycle.
Excellent communication and collaboration skills, working effectively with cross-functional teams.
Strong willingness to learn automation, performance, and security testing over time.
Competencies:
Analytical thinking and problem solving
Tools and Techniques
Creativity
Ownership
Innovation
Collaboration
Perseverance
Planning and monitoring
Presentation
Exciting Benefits we offer:
Market-leading Salary
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
