Sales Manager, Netflix House - Philadelphia

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It’s free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back.

The Role

Sales Manager - Netflix House Philadelphia

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. Netflix House is another step in Netflix's commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and on Broadway. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5.

As the Sales Manager, you will be responsible for driving revenue at Netflix House Philadelphia through group sales for four ticketed attractions, plus private events taking place across our venue. This is a dynamic, highly visible role that blends strategic thinking, grassroots hustle, partnership with fellow Netflix House Crew/Staff and a love for immersive entertainment experiences. 

You will be tasked with developing a proactive outbound sales strategy focusing on high-value group and corporate clients. The Sales Manager will act as a public representative for Netflix House Philadelphia within the community. You will partner closely with internal teams across Netflix to source leads, build proposals and tailor Netflix House offerings to meet the needs of key decision-makers. The ideal Sales Manager is a results-driven, communicative leader who enjoys cultivating strategic partnerships and is dedicated to growing the groups and events business at Netflix House. 

This on-site, salaried role reports to the General Manager and is based at Netflix House Philadelphia.

What you will do: 

• Prospect and qualify new group and private event sales opportunities through phone calls, in-person meetings, networking and emails. Offerings range from ticket-only group sales to events with combination of tickets and food & beverage offerings, to bespoke buyout private events.

• Prospect and sell birthday parties and other celebrations at Netflix House, supporting the development of compelling IP-based offerings.

• Implement the sales strategy set by the Director of Revenue, in coordination with the Sales Managers of other Houses.

• Partner closely with the onsite F&B Operations Manager and Event Supervisor to ensure a seamless end-to-end process for event execution.

• Manage the sales process in Salesforce, with tickets booked in Ventrata, and the master calendar managed in Airtable. 

• Build and maintain strong relationships with local businesses, schools, camps, universities, non-profits, tour operators, convention & visitor bureaus, and neighborhood organizations to develop a robust sales pipeline.

• Ownership for recurring onsite sales events and receptions to drive booking.

• Make ongoing recommendations to ensure the product-market fit of offerings for corporate and private clients, including buyouts, hospitality packages, and brand-aligned activations, working closely with the Netflix House team to customize experiences.

• Support local in-market activations, community events, and on-site promotional opportunities by representing Netflix House Philadelphia and networking with attendees. 

• Work closely with marketing to develop B2B and B2C marketing assets for the sales program.

• Align with key stakeholders across Live Experiences, including marketing, revenue, ticketing, consumer products, finance & strategy and legal

• Meet or exceed sales and activity goals and provide excellent customer service. Ability to handle a high inquiry volume and outbound sales activity. 

What we need from you:

• Applicants must be at least 18 years of age to be considered for employment.

• Demonstrated, 5+ years of sales experience in the location-based entertainment (LBE) industry, live events or hospitality.

• Strong understanding of the King of Prussia / Philadelphia region to develop localized sales strategy.

• Expertise in interpreting and distilling a large volume of sales and customer data into actionable insights, including ability to accurately produce sales reports and effectively communicate sales patterns and needs to a wide audience.

• Ability to develop and maintain strong relationships with clients, communities, and cross-functional partners.

• Knowledge of marketing and sales trends in the LBE industry.

• Familiarity with event logistics, ticketing, venue capacity planning, and staffing coordination for group events and buyouts.

• Strong desire to think outside the box and innovate, crafting custom experiences and bundles that make Netflix House the go-to destination for fandom-based gatherings.

• Excellent communication skills, both verbal and digital.

• Excellent organizational skills using digital tools and Google suite. Salesforce experience a plus.

• Availability to support a 365-day attraction through flexible scheduling; this onsite position balances a typical Monday through Friday work schedule with evening and/or weekend event support for external networking opportunities and onsite events.

 

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $142,000.00 - $194,000.00.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you need an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Netflix House is a unique culture and environment. Learn more here.

Job is open for no less than 7 days and will be removed when the position is filled.