$70,000 – $80,000MidFull Time
Location: Charlottesville, VA (preferred), or select US East Coast locations (GA, FL, NC). Flexible working arrangements available.
Are you someone who thrives on solving complex problems where judgement and discretion matter? Do you enjoy reviewing evidence, spotting patterns and deciding what needs action or escalation? Looking for a role where your work helps protect the integrity of globally recognised credentialing exams?
We are looking for an Exam Security Specialist to join the Exam Security team at CFA Institute. This role helps protect the integrity of our global credentialing programs and assessments, ensuring our exams remain fair, secure and trusted worldwide.
Working as part of a small, high-trust team, you will review incident information from global testing operations, support investigations into potential misconduct or security concerns, manage policy exceptions, and contribute to policy and process improvements as exam security risks evolve.
The emphasis is thoughtful triage, accurate case handling, confidential information management and clear collaboration across Exam Operations, Legal, Professional Conduct, Candidate Services and Vendor Management.
What You'll Do
Review and triage high volumes of test-centre incident reports, identifying cases that may indicate security risk, misconduct or policy concern.
Support investigations into potential exam security issues, documenting findings and recommending appropriate action or escalation.
Manage security-related policy exceptions, including ID, passport and candidate edge cases, applying policy consistently and with sound judgement.
Communicate clearly and professionally with candidates and internal stakeholders on sensitive security-related matters.
Contribute to updates to exam security policies, procedures and guidance as risks evolve, including emerging threats linked to technology and testing behaviour.
Support initiatives that protect CFA Institute exam content and intellectual property, including copyright processes and employee candidate conflict controls.
Use Excel, case management tools and incident data to track issues, identify patterns and support evidence-based decisions.
What We're Looking For
Experience in investigative, analytical or case-based work, such as compliance, risk, fraud, insurance claims, testing operations, candidate issue resolution or similar judgement-led environments.
Evidence of critical thinking and independent judgement, including assessing ambiguous information, deciding what action is needed, and knowing when to collaborate or escalate.
Comfort reviewing high volumes of incident, case or operational information with accuracy, consistency and discretion.
Experience working with policies, processes or case management environments, with the ability to document actions and decisions clearly.
Intermediate Excel skills, including the ability to work with functions such as lookups and pivot tables; Salesforce or similar case management system experience is helpful.
Strong written and verbal communication skills, with the maturity to handle sensitive and confidential information professionally.
A self-directed working style, with curiosity, calm judgement and the confidence to ask good questions when evidence is incomplete.
Nice to have
Experience in testing, assessment, credentialing, education administration or exam operations.
Exposure to policy development, operational process improvement or emerging security-risk work.
Why Join Us
Play a key role in protecting the integrity and credibility of globally recognised CFA Institute exams and credentials.
Work on complex, varied issues where judgement and critical thinking matter, from candidate misconduct and test-centre incidents to policy updates and emerging exam security risks.
Join a small, supportive team where ownership, trust and sound judgement make a visible impact.
Gain exposure across Legal, Professional Conduct, Candidate Services, Vendor Management and global exam operations.
Develop expertise in a distinctive area at the intersection of security, policy, operations and assessment integrity.
Be part of a team culture that values autonomy, calm decision-making and support in a high-stakes environment.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $70,000 - $80,000 per year. All salary ranges are subject to adjustment based on experience, education, and geographic location. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) plan, and a comprehensive medical benefits package.
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About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees’ well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to humanresources@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
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