DENNY’S SERVER POSITION
As a Server, you’re the guest’s connection to the diner. Which means you’re an advisor. A mind-reader. A friendly ear. And sometimes, a compassionate conversationalist. Responsibilities include:
- Taking food orders and keeping drinks filled
- Making sure guests’ meals and their experience is as perfect as possible
- Serving guests with a warm friendly smile.
JOB DESCRIPTION
Reporting to the General Manager and Restaurant Manager, the Server greets, seats, and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment, and assists other service personnel as needed to provide total guest satisfaction. Responds to and address guest concerns in a timely and courteous manner.
Essential Functions
- Ability to lift and carry supplies and equipment up to 30 lbs
- Ability to raise a tray weighing up to 25 lbs to shoulder height
- Able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in the work area
- Must be able to stand and walk throughout a 4 to 8-hour shift
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to serve all Denny’s menu products
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
Position Qualifications
- Must be able to communicate effectively in English both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to work a flexible schedule, including holidays, nights, and weekends
- Possesses excellent guest service skills
- Possesses basic math skills (add, subtract, multiply, and divide)
- Must be dependable and able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
Physical Requirements – Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle.
REASONABLE ACCOMMODATION:
The Company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
