Divisional Coordinator

We are recruiting a part time Divisional Coordinator to join our high-performing Food Halls team in our iconic Knightsbridge store, supporting operational excellence within a globally recognised luxury brand. In this role, you will ensure seamless processes that enable our teams to deliver the world-class customer experiences Harrods is known for. 

About The Role 

As a Divisional Coordinator, you will play a key role in supporting the smooth and effective running of the Food Halls, enabling teams to deliver exceptional customer experiences through strong operational foundations. Working closely with management, you will coordinate scheduling, communication, reporting and administrative processes, while building strong relationships across a wide range of stakeholders. 

You will also: 

• Support rotas, daily deployment and training schedules 
• Coordinate team communications, briefings and updates 
• Provide administrative and HR support, including onboarding and meetings 
• Collate KPIs, reporting and customer insight 
• Ensure efficient, consistent operational processes across the division 

This role is fully site-based, working 2 days per week across Monday to Friday. 

About You 

You are highly organised, detail-oriented and take pride in delivering high-quality work with a proactive, can-do approach. With a genuine passion for supporting others, you bring resilience, flexibility and a solutions-focused mindset, alongside the ability to build strong relationships and collaborate effectively across stakeholders. 

You will also bring: 

• Strong organisational and prioritisation skills, with the ability to manage competing deadlines 
• A customer-focused approach with exceptional attention to detail and personal accountability 
• A resilient and proactive, with a problem-solving mindset and adaptability to change 
• A confident communication style, with the ability to collaborate effectively across different teams, styles and levels 
• Proficiency in Microsoft Office, alongside a high degree of integrity and discretion when handling confidential information 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. 

Our Promise to You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. 

Additional Information:

Time Type:

Permanent

Department:

Food Halls (Jo Bourne)