At Vip District, we are passionate about creating digital solutions that enhance employee engagement and foster long-lasting relationships between companies and their people. Our mission is to help organizations create better work environments, boost motivation, and retain top talent.
Now proudly part of the Epassi Group – a leading European provider of employee benefits and mobile payments – we are growing stronger as part of an international ecosystem of innovation, well-being, and purpose-driven impact. With almost 1,000 employees across Europe, Epassi has been recognized by the Financial Times as one of the fastest-growing companies in Europe.
About the role
You will manage and grow a portfolio of B2B clients, helping them increase engagement, platform adoption and long-term value.
This role combines relationship management with a strong commercial mindset, focusing on account growth through upselling, cross-selling and client development.
What will you do?
Manage client relationships
- Build strong relationships with HR and key stakeholders.
- Support clients in achieving their goals through the platform.
- Act as a trusted partner for your portfolio.
Grow existing accounts
- Identify upselling and cross-selling opportunities.
- Lead commercial conversations and negotiations when needed.
- Contribute to revenue growth across your accounts.
Improve engagement & retention
- Analyse platform usage and client engagement.
- Develop initiatives to increase adoption and activity.
- Detect churn risks and take proactive action.
Work cross-functionally
- Collaborate with Product, Marketing and Customer Success teams.
- Align client needs with internal solutions and capabilities.
What are we looking for?
- 3+ years of experience managing and growing B2B client portfolios.
- Strong experience in upselling, cross-selling and account development.
- Commercial mindset with excellent communication skills.
- Analytical and structured way of working.
- Experience using CRM tools.
- German bilingual/C2 level and minimum B2 English level.
What We Offer
- Permanent contract — stability and long-term perspective.
- Attractive salary + performance-based bonus scheme.
- Hybrid working model — a flexible mix of office and remote work.
- Flexible working hours to support a healthy work-life balance.
- Growth opportunities including training programmes and language courses.
- International environment with significant growth potential.
- A collaborative company culture with a strong focus on wellbeing and success.
