Facilities Operations & Performance Manager

Facilities Operations & Performance Manager

Overview of our role

12 Month Fixed-Term opportunity.

You will lead a high-impact, multi-state Facilities portfolio across VIC & QLD—owning performance, driving service excellence, and influencing how workplaces operate day-to-day. Working closely with stakeholders and service partners, you will bring a strong commercial lens, elevate standards, and shape smarter, more efficient ways of working. 

With a strong commercial focus, you'll drive smarter outcomes across budgets, compliance, and service delivery.

You will occasionally oversee the delivery of FM‑led minor capital works through the team and service providers, with major capital projects managed by the Property / Projects function.

Culture & Benefits

What we do matters. Delivering safe and reliable energy makes a difference to people’s lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life:

• Jemena is among the first companies in Australia to be accredited as a Family Inclusive Workplace
• flexible work arrangements, empowered to work your way & agile + additional leave benefits!
• primary & secondary parental leave & well-being and family support benefits
• numerous career development pathways + yearly financial support to upskill
• empowering you within a fun, diverse and inclusive culture
• group benefits galore for all employees!
• genuine focus on work / life balance
• reproductive leave benefits

A little about you

• Bring strong experience leading Workplace / Facilities services within corporate environments
• Proven in managing multi-site portfolios and guiding high-performing FM teams
• Commercially savvy, with hands-on experience across budgets, Opex/Capex and forecasting
• Confident in managing service providers, contracts, and performance outcomes
• Detail-oriented approach to compliance, systems (CMMS), and operational data
• A natural collaborator who builds relationships, solves problems, and takes initiative

Qualifications / certifications & Skills

• Legislation, regulation and standards within Facility Management, such as but not limited to;

1. Building Code Australia
2. Australian Standards in reference to management and maintenance of Fire. Mechanical, Electrical etc

• HSE/OH&S exposure
• Financial Management (Opex and Capex) including but not limited to budgeting, forecasting, accruals 
• Advanced knowledge of Facility Management CMMS/Contractor Management Systems
• Negotiation skills in order to assure the Company’s best interests are maintained on every occasion
• Drivers Licence and excellent written and oral communication

Who we are

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 4000 team members, consistently strive to make a difference in the communities we serve.

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.

Recruitment Process 

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical(dependent on role type), reference checks and a national police check. Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.

Apply today, you belong here.

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