Data Platform Ops, Associate

About this role

About this role 

Aladdin Studio is BlackRock’s platform for building extensible, scalable solutions on top of Aladdin. It empowers internal teams — portfolio managers, researchers, developers, and analysts — to create analysis, automations and applications to streamline investment workflows as well as research that accelerates alpha generation across the firm.  

As a member of the Data Platform Operations team, you will support both Aladdin Studio and enterprise data pipelines — interacting, engaging and solving problems for some of the most technically sophisticated users of Aladdin. Our team is also responsible for delivering the monitoring, logging, alerting and observability frameworks across these platforms to ensure they are scalable and resilient as we enter a period of significant growth. We are actively embedding AI and agentic workflows into the way we operate and are looking for someone to play a hands-on role in shaping that journey. 

Role Description 

• 2+ years of hands-on experience working as part of Platform Operations, Site Reliability Engineering, DevOps or related engineering teams. 

• Develop deep domain expertise on the functionality and capabilities of the platform. 

• Triaging and timely resolution of client and platform inquiries. 

• Enable user best practice execution on the platform including training and adoption of new platform features. 

• Understanding and acting on platform telemetry alerts including invocation of our Incident Management response plays. 

• Look for opportunities to automate our workflows, including AI and agentic approaches, to improve our team's effectiveness and efficiency. 

• Evaluate and integrate emerging AI tooling into the team’s operational stack. 

• Contribute to developing our AI-powered frameworks. 

• This role requires the candidate to work a staggered working week including weekends. 

Desirable Skills 

• Experience building, managing and supporting large-scale platforms. 

• Experience with containerization and orchestration tools such as Docker and Kubernetes (K8s). 

• Experience with SRE tools such as PagerDuty, Grafana, and Splunk for observability and incident automation. 

• Familiarity with AI-powered operations, prompt engineering, RAG, and agentic frameworks. 

• Proficient in Python. 

• Experience with building end-to-end workflows to solve operational problems. 

• Strong attention to details and focus on high quality delivery.  

• Comfortable working with clients and partners at all levels of the business.  

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.