Aladdin Client Engagement, Director

About this role

Job Summary:    

•  The Value Delivery function within Aladdin Client Engagement (ACE) is responsible for helping clients maximize the value of their Aladdin investment through deep workflow expertise, data driven insights, and hands-on partnership across functional stakeholders at enterprise clients. 

• As part of the ACE organization, you will serve as a consultative partner, bridging client needs with Aladdin’s capabilities, while also acting as a culture carrier and team multiplier within ACE. You will oversee strategic client initiatives, drive adoption of Aladdin functionality, and ensure clients achieve measurable outcomes aligned to their business and investment objectives—balancing continuous learning of new tools, processes, and operating models with highquality client engagement and people leadership. 

• We are seeking a dynamic and experienced Director to join our Aladdin Client Engagement (ACE) team in support of our growth in the Asia Pacific region. The role will play a pivotal role in bolstering execution of regional client initiatives with scale, while actively contributing to team development, cultural cohesion, and talent growth within APAC ACE.  
   

Key Responsibilities

• Strategic Client Value Delivery 
  Act as a trusted advisor to senior stakeholders across Front Office, Trading & Operations, and/or Private Markets, helping translate business priorities into actionable Aladdin solutions. Identify opportunities to deepen adoption, improve workflow efficiency, and unlock commercial value. Lead or contribute to strategic client change programs leveraging deep hands-on expertise in Aladdin and/or eFront to drive measurable business impact.  

• Industry and Workflow Expertise 
  Provide thought leadership across the investment lifecycle, drawing on global engagement patterns and industry best practices. Partner with clients to diagnose workflows and identify opportunities for optimization and commercial product adoption, while continuously building personal capability across new tools, data structures, and evolving operating models.  

• Client Relationship Engagement & Governance 
  Partner with sales teams to align Value Delivery strategy with multiyear client roadmaps. Proactively track and surface client sentiment, adoption trends, and escalations. Support Aladdin governance models through ongoing book of work reviews and strategic relationship engagements, balancing delivery execution with thoughtful relationship management and stakeholder communication.  

• Product & Innovation Advocacy 
  Serve as a client liaison to evolve Aladdin product roadmap priorities and accelerate impactful delivery for APAC markets. Educate clients on Aladdin capabilities and provide structured feedback loops, while demonstrating adaptability and curiosity in learning new product capabilities, workflows, and delivery approaches.  

• Team, Culture, and Capability Development 
  Contribute actively to building a strong, inclusive, and high-performance ACE culture in APAC. Support the development of junior team members through knowledge sharing, coaching, and role modeling. Demonstrate the ability to balance individual delivery accountability with team level outcomes, helping ACE scale through collaboration, shared standards, and continuous improvement 
   

Attributes

• Strategic thinker with strong business acumen and the ability to operate effectively in evolving environments.

• Demonstrated capability to build and sustain trusted client relationships while simultaneously investing in team development and cultural cohesion.

• Comfortable balancing hands-on delivery, continuous learning of new tools and processes, and people centric leadership.

• Highly motivated, results oriented, and able to work independently while contributing meaningfully to collective team outcomes. 

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.