About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests. We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions. NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands on deck. NRT knows that to stand firm, we need to stand together. Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover. To learn more about who we are and what we do, visit our website at www.nrttech.com.
As part of the Software Development team, the Quality Assurance Engineer will report directly to the QA Manager. The Quality Assurance Engineer is responsible for developing and executing comprehensive test plans for applications development, oversee QA of mobile/web application, customer training of mobile/web applications, and supporting the QA Manager in mobile/web application release tasks. Core Competencies • Initiative • Achievement/Results Oriented • Teamwork • Customer Service • Flexibility/Adaptability • Detail Oriented • Problem Solving • Building Relationships Responsibilities • Collaborate closely with cross-functional teams to understand software requirements and specifications for testing mobile/web applications. • Identify, document, and track software defects and issues for mobile/web applications using bug-tracking tools/methods. • Develop, maintain, and execute manual and automated test plans and test cases. • Provide timely and detailed reports on testing progress and results. • Follow steps and report any unclear or missing steps for a given item/task that would affect QA testing. • Report on QA progress for mobile app development, promptly addressing identified issues. • Provide customer training on mobile/web applications, ensure a seamless experience, and collect feedback. • Lead the efforts to explore and implement various customer or crossed-team training formats to accommodate different learning preferences for mobile/web applications. - Evaluate the effectiveness of varying formats including videos, tutorials, asynchronous and synchronous styles, etc. - Establish mechanisms for collecting user feedback during and after training sessions. - Gather and report feedback on customer training preferences and effectiveness. - Maintain internal training records and documentation. - Provide recommendations for further support or enhancements based on adoption patterns, and general improvements for the customer training process. • Undertake other projects/duties as assigned by the QA Manager or their designates. Minimum Qualifications • Bachelor of Science in Computer Science/Engineering or 2+ years of in a QA related role. • Experience in both manual and automated testing. • Knowledge of mobile/web application development technologies, platforms, and tools. • Willingness to learn new computer systems and software applications. • Willingness to learn iOS, Android, and web QA testing methods. • Willingness to learn how to identify issues in a mobile/web app testing environment. • Proficiency in MS Office applications. • Strong communication skills with the ability to articulate technical concepts, facilitate discussions, and build relationships with internal and external stakeholders. • Strong ownership skills in the testing process and project delivery. • Excellent organizational, problem-solving, with a detail-oriented approach to ensuring quality and timely delivery. Preferred qualifications • Experience with automation tools such as: Appium (Android and iOS), Espresso (Android), XCUITest (iOS), Cypress/Selenium/Playwright (Web) • Ability to write and maintain test scripts. • Familiar with Git and CI/CD tools such as Jenkins, MySQL. • Knowledge of content creation for training purposes.
This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks. NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.
