ABOUT OPTA From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to create solutions that enhance productivity and set new standards for industrial performance. Our mission is to consistently deliver custom-engineered additives, specialty equipment and technical expertise that solves complex challenges, optimizes process and drives long-term success.
OPTA CORE VALUES • SAFETY: We put safety first on our processes, our products and our culture to protect people and ensure long-term operational success.
• PEOPLE: We invest in our people because their expertise drives the solutions that power our success.
• CUSTOMERS: We build lasting partnerships by understanding our customers' challenges and delivering customized solutions that meet their unique needs.
• INNOVATION: We continually seek smarter, more effective and innovative ways to deliver solutions, blending creativity, data-driven insight and practical application.
• SUSTAINABILITY: We engineer solutions with efficiency, responsibility, and sustainability as our foundation, optimizing performance today, while strengthening the resilience of tomorrow's operations.
Position Summary
The Field Service Team Lead will report to the Service Manager at their location or area and will be responsible for providing technical assistance to the customer, along with assisting the Service Manager and overseeing the Service Technicians with managing operations related to desulfurization processes, wire feeding processes and additional duties as deemed necessary by the company.
KEY RESPONSIBILITIES • Assist in the overall operation at steel plant location or other assigned areas, and ensure shifts are running smoothly. • Assist and achieve staff results by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, disciplining employees, and enforcing policies and procedures. • Assist in training of new hires. • Administer any forms or information to the team in a timely and efficient manner and timely approve and submit payrolls for all direct reports, where required. • Work closely with supervisor when on daylight shift. • Ensure all equipment is operating properly. • Perform preventative and regular maintenance on equipment to ensure optimal performance. • Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training. • Conduct safety meetings and administer all safety training to employees, as required, i.e., toolbox talks and BLR training. • Ensure all documentation is completed, i.e., lance reports (failures, changes, number of heats, dates, minutes, and operator). This includes daily paperwork for both company and customer, where required. • Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.) • Conduct special projects at the request of immediate supervisor. • Cover vacation schedules and open shifts, when necessary, along with filling in as needed due to call-offs. • Monitor inventory of all necessary material, parts, and supplies; order and maintain material inventories as needed. • Hooking up and unloading OTR trucks. • Attend maintenance meetings with Steel company managers to discuss any issues with equipment, when required. • Compile information for any necessary ad hoc reporting. • Performs other related duties as required, and as deemed necessary to support the business. SKILLS & REQUIREMENTS • High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience. • Knowledge of electrical systems. • Problem solving skills. • Must be capable of working in a mill environment, along with experience and knowledge of the steel making process. • Must possess a sound mechanical aptitude. • Punctual and dependable. Overtime may be required, where needed. • Must be able to work independently. • Frequently works with gloves and eye protection.
Opta offers a diverse compensation and benefit package that includes the following: • Extended Healthcare, Dental, and Vision Benefits • Health Savings Account • Life, AD&D, and Dependent Life Insurance • Short Term and Long Term Disability Insurance • Employee Assistance Program • Professional Development • Paid Time Off • 401(k) Match • Competitive Compensation Program • On Demand Pay (Dayforce Wallet) We thank everyone for applying however, only those selected for an interview will be contacted.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).
