EntryFull TimeENAsia/Pacific
Summary of Duties and Responsibilities:
Are you looking for an opportunity that offers Monday–Friday, daytime hours and excellent benefits? Would you be interested in a role that offers the opportunity to positively impact students’ lives in a university setting?
If so, the Department of Residence (DOR) team with Iowa State University is currently seeking applicants for a Secretary II! This individual will be responsible for the operation of assigned desk(s)/mailroom including student staff supervision, maintaining a welcoming and professional environment, and composing routine information requiring knowledge of University and Department of Residence policies and procedures. In addition, this individual will provide assistance with overseeing mail/package processes, desk assistant hiring, providing general office support, and special departmental projects as needed.
What You'll Do:
Supervise and support desk/mailroom student staff
Support daily desk and mailroom operations, including supplies and budget tracking
Maintain mail/package distribution and liaise with delivery services
Handle resident inquiries, issues, and communications
Coordinate occupancy processes (check-in/out, audits, records)
Provide general administrative support (reports, events, scheduling)
Preferred Qualifications:
Experience working in an administrative position.
Demonstrated experience supervising or leading individuals in a team environment.
Experience with mail and package distribution.
Previous experience working with student populations; ideally in higher education.
Proficiency with Microsoft Office Suite programs.
Department Description:
With over 400 full-time, part-time and student employees, the Department of Residence is one of the largest non-academic departments on campus. Our residence life, facilities, administrative, business, marketing, conference and technology staff work to ensure a supportive learning and social environment where students can thrive as they pursue their Iowa State adventure.
Department Unit/Website:
Department of Residence
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday, and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
