AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are seeking a Delivery Director
to lead high-value portfolios as a strategic bridge between clients and delivery, turning operational excellence into long-term account growth. This executive-facing role blends Account Strategy, P&L ownership, and consultative leadership, with regular US travel to strengthen partnerships and unlock new buying centers. You’ll shape roadmap alignment, influence C-level stakeholders, and mentor distributed teams while driving scalable, high-impact outcomes.
WHAT YOU WILL DO
- Partner with Sales to pursue substantial new deals and validate the solution approach, ensuring the vision is technically sound and profitable;
- Collaborate with Account Managers to expand accounts, leveraging existing delivery success;
- Actively map the client’s organization and use meet-and-greet sessions during on-site visits to introduce yourself to lateral stakeholders (VPs, Directors);
- Ensure that delivery portfolio aligns with project requirements and the client’s annual strategic roadmap and OKRs;
- Proactively propose modernization, technical debt reduction, or product improvements to the client;
- Lead Quarterly Business Reviews (QBRs) and high-stakes steering committee meetings, presenting value, ROI, and innovation roadmaps to C-level executives;
- Oversee the financial health of the entire portfolio, ensuring healthy margins across multiple engagement streams and forecasting revenue growth;
- Identify systemic risks across the account—technical, political, or financial—before they become issues;
- Serve as the ultimate escalation point, managing difficult conversations or delivery challenges;
- Travel quarterly to the assigned territory (USA) to conduct QBRs and dinner meetings;
- Mentor and manage Delivery Managers, ensuring consultative delivery standards are applied consistently;
- Conduct 1:1s, build Personal Development Plans (PDPs), and manage career paths;
- Guide implementation of best practices in Agile, CI/CD, and quality assurance;
- Mentor the team to reach autonomy and foster a culture of excellence.
MUST HAVES
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6+ years of experience in Delivery Management, Program Management, or Technical Account Management
, ideally within a Global Digital Consultancy or IT Services firm;
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Valid US B1/B2 Visa (or equivalent entry permission)
;
- Willingness to travel internationally (specifically to the US) at least once per quarter;
- Demonstrated experience managing Account P&L, driving organic growth (upselling), and supporting contract renewals;
- Experience managing other Managers and leading distributed, cross-functional teams;
-
Exceptional English (C2/Native standard)
with the ability to nuance language for negotiation, persuasion, and executive storytelling.
NICE TO HAVES
- Proven track record of conducting onsite business trips, client workshops, and executive presentations in the US;
- Technical background: ability to debate architecture, scalability, and product market fit with a CTO.
PERKS AND BENEFITS
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Professional growth:
Mentorship, TechTalks, and personalized growth roadmaps.
-
Competitive compensation:
USD-based pay with education, fitness, and team activity budgets.
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Exciting projects:
Modern solutions with Fortune 500 and top product companies.
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Flextime:
Flexible schedule with remote and office options.
