Casual On-Call Residential Support (Tauranga)

• Provide 24/7 pastoral support to students
• On-call role supporting safe student living
• Make a real difference in student wellbeing

 

Ngā kōrero mō te tūranga – About the role

We are seeking a reliable and responsive staff member to provide casual, on-call pastoral support for our Tauranga student accommodation facilities — Selwyn Street Studios and Durham Mews Apartments.

This role plays a critical part in ensuring the wellbeing and safety of residents by providing after-hours support when the Residential Life Manager is unavailable. While you are not required to remain onsite, you must stay within the Tauranga area during your rostered weekend and be available to respond promptly to any incidents or concerns.

You will act as a key escalation point for student welfare matters and critical incidents, ensuring appropriate communication with University staff and external services where required.

This is a casual position based in Tauranga, with weekend on-call responsibilities. The weekend shift period commences at 4.30pm on Friday evening and continues through to 8.30am on Monday morning. The University’s has an on-call payment per day, and an hourly rate for any actual hours worked over the weekend period.

For more information or a confidential conversation on the role, please contact Residential Life Manager, Rachel Wikeepa, at rachel.wikeepa@waikato.ac.nz. All applications must be submitted through the online portal; emailed applications will not be accepted.

 

Ko wai koe? – Who are you?

You are a calm, dependable professional who can respond effectively to a range of student wellbeing situations. You understand the needs of university students and are confident managing sensitive situations with discretion and care.

You will also bring:

• Current employment with the University of Waikato and based in Tauranga 
• Experience working with university students or in a support/welfare role 
• Strong interpersonal and communication skills 
• The ability to respond to incidents calmly and appropriately 
• Availability to be on-call during weekends and remain within Tauranga 
• A current First Aid Certificate (or willingness to obtain) 

Experience in a supervisory or leadership role is advantageous.

 

Ko wai mātou? – Who are we? 

The University of Waikato provides a supportive and inclusive residential environment for students across its campuses. Our Student Accommodation team is committed to ensuring a safe, welcoming, and well-supported community where students can thrive academically and personally.

 

He aha ngā take me tono mai ai koe? – Why should you apply for this position?

We want you to be part of our success!  Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here. 

 

Ko te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. 

E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.

 

Applications Close on Monday June 15, 2026

Requisition number: 1003607

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