Front Desk Hospitality Specialist

Front Desk Hospitality Specialist
Springfield, MO
Monday through Friday | 8am to 5pm
$18 to $20/hr

Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.

This is more than answering phones. You are the first voice people hear and the first face they see when they walk through our doors. We are looking for someone who brings energy, professionalism, warmth, and calm to a fast moving environment.

If you are highly organized, love helping people, and can confidently manage a busy front desk while making others feel welcome, we want to meet you.

What You’ll Do
Answer and manage a high volume of incoming calls
Welcome applicants, caregivers, clients, and visitors with professionalism and kindness
Connect callers and guests to the right departments quickly and efficiently
Assist with problem solving and gathering information for staff and families
Support office operations with clerical and administrative tasks
Prepare documentation and reports as needed
Help create a positive, supportive office atmosphere every day

What Makes Someone Successful in This Role
Excellent phone presence and communication skills
Ability to multitask and stay organized under pressure
Positive attitude and strong attention to detail
Professional appearance and dependable attendance
Comfortable handling a multi line phone system
Strong teamwork skills while also being self motivated
Someone who naturally looks for ways to help others

What You Need
Previous office or administrative experience preferred
Knowledge of Microsoft Word and Excel
Strong customer service and hospitality mindset
Ability to thrive in a fast paced environment

What We Offer
No weekends
Medical, dental, and vision benefits
Spousal and family insurance options
Paid Time Off
Continuing education opportunities
Employee recognition programs
Supportive team culture
Immediate hiring opportunity

At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering compassionate care built on honesty, patience, and kindness.

If you want to work somewhere your attitude, professionalism, and people skills truly matter, apply today.

Choose Phoenix. Your New Beginning starts here.