Job Purpose
The function of this role is to provide support to the Project Management team on the day-to-day responsibilities on the relevant client account. These responsibilities could range from supporting continuous tracking data on the full portfolio of products within the client business, to specific ad hoc shorter time frame projects. Working closely with the Project Managers, you will be involved with tasks and responsibilities that help ensure that the project is both set up and running efficiently end to end, with a view to delivering against project specifications and delighting the client. You’ll be joining a team who are passionate about improving processes and have a creative way of constantly challenging the status quo to find smarter ways of working.
Essential Responsibilities and Deliverables
- Complying with operational scope, and managing budgets, timeline and quality per the project requirements.
- Managing internal operations team dependent on project and client.
- Provide support in the set up and ongoing delivery of the project, including adjusting project set up for e.g. change requests.
- Use and application of project management platforms, techniques and technology
- Check programme links for accuracy against the questionnaire – content, flow, instructions, stimuli
- Regular maintenance of questionnaire updates in English
- Add translation overlays to approved English programme links
- Manage specific inputs based on client project design, such as Questionnaire Selection File, Pre-Code File, MRT updates
- Adherence to and control of project change logs
- Maintain brand lists, accuracy and updates
- Review and collate fieldwork project against target sample requirements
- Prepare, plan, prioritise and communicate effectively to ensure deliverables are prepared and sent to schedule
- Build and maintain effective working relationships with internal stakeholders and team members
Working Relationships
Internal:
- Primarily Project Management Teams in UK (MSU-REX)
- Research Teams in UK (MSU-REX)
External:
- No external client contact
Qualifications
- Graduates or degree holders
Knowledge & Skills
- Good command of English
- Enjoy working with colleagues across the Globe
- Ability to multitask
- Good time management skills especially working across the Globe
- Strong commitment to deadlines
- Good interpersonal skills
- Good written and verbal communication skills
- Clear and proactive communication
- Can work independently
- Disciplined, focused, attention to detail
Measures of Performance
- Ability to work as a team.
- Ability to meet deadlines.
- Accountable – takes ownership of tasks assigned.
- Ability to independently take instructions on specific tasks from the Project Management team deliver accurate and consistent output against those instructions and parameters
- Ability to solve day-to-day operational issues and demonstrates creativity in overcoming obstacles.
- Able to make suggestions and offer solutions to aid process improvement.
- Initiative to learn more project management skills.
- Initiative to go the extra mile in striving for internal client satisfaction.
Personal & Job Attributes / Capabilities
- Resourceful, pro-active and results oriented.
- Positive attitude and professional.
- A team player.
- Committed.
- Passionate about research.
- Enjoy working with people across the globe.
- Curiosity
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!
