Coding Representative - Professional Coding Division (PCD) - Patient Financial Services

University of Iowa Health Care department of Professional Coding Division is seeking a Coding Representative to assign ICD-10 codes and CPT codes for professional facility outpatient services and professional hospital inpatient services area.

As a Medical Coder for University of Iowa Health Care, you will support a culture of Service Excellence by delivering high quality customer service in a fast-paced environment and maintain composure in difficult situations. You must have the skills to provide accurate and comprehensive information (written and verbally) to clinic personnel, physicians, administration, providers, and co-workers in a professional manner. You must demonstrate compassion, empathy and respect to patient rights and confidentiality.

In this role, you will provide supervision to a core group of medical coding staff including training, scheduling, assigning, and evaluating work over Obstetrics/Gynecology (Ob/Gyn) and Pediatrics. 

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via Hybrid (Inhouse/Teams) from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

The University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

WE CARE Core Values:

• Welcoming: We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.

• Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.

• Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork – guided by compassion – is the best way to work.

• Accountability: We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.

• Respect: We create an inclusive environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.

• Empowerment: We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.

Position Responsibilities:

• Review medical records to assign CPT/HCPCS and/or ICD-10-CM/PCS diagnosis and procedure codes consistent with coding compliance policies, ICD-10-CM/PCS Official Coding Guidelines, and regulatory guidelines.

• Monitor compliance/coding standards and policies to ensure UI Health Care receives full and accurate reimbursement for services that comply with HIPAA as well as coding and payment rules/regulations. 

• Communicate with physicians, residents, staff, and other providers to resolve situations where the recommended coded service is not supported in the health record documentation and/or not consistent with coding and regulatory guidelines.

• Communicate with physicians, residents, staff, and other providers when additional information is needed for accurate code assignment.

• Meet targets regarding volume and accuracy of codes assigned.

• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

• Assist in providing and analyzing reports related to documentation issues, coding patterns, physician productivity, reimbursement trends, etc.

• Meet targets set by Coding Supervisor and/or Management regarding volume and accuracy of codes assigned. 

• Participate in internal coding and development training when needed.

Classification Title: Coding Representative

Department: Professional Coding Division (Patient Financial Services)

Staff Type: Professional & Scientific

Percent of Time: 100%

Pay Grade: 2B

Location: 

Remote/Hospital Support Services Buildings (HSSB) in Coralville, IA.This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Equipment:

• Onsite – The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.

• Hybrid – while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.

• Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.

Education Required:

• Bachelor’s degree or equivalent in education and/or experience.

Required Qualifications:

• Knowledge of professional/physician coding rules. Experience with ICD-10-CM, CPT, HCPCS, National Correct Coding Initiative edits (NCCI), National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and Outpatient coding guidelines for official coding and reporting.

• Knowledge of medical terminology.

• Proficiency with standard office computer software applications (i.e., Microsoft Office Suite).

• Excellent written and verbal communication skills.

• Detailed-oriented with excellent time management and prioritization abilities.

• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.

Certifications:

• RHIT, RHIA, CPC, CPC-A, or equivalent certification through a nationally recognized credentialing body such as AHIMA or AAPC is required.

Desirable Qualifications:

• At least one year of experience with medical coding and/or billing preferred.

• Knowledge of coding and billing requirements for services furnished in a teaching setting.

• Knowledge and experience with federal healthcare regulations, such as HIPAA and CMS requirements.

• Experience with Epic.

• AI in Healthcare related training.

• Knowledge of UI Health Care’s Patient Financial Services’ functions, systems, processes, and policies.

• Ability to work independently in a remote work environment, to organize/prioritize work, practice excellent communication skills, is attentive to detail, demonstrates follow through skills and maintains a positive attitude.

Application Process: 

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume

• (optional) Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center:

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 am – 4:00 p.m.

• Tuesday 10:00 am – 4:00 p.m.

• Wednesday 10:00 am – 4:00 p.m.

• Thursday 10:00 am – 4:00 p.m.

• Friday 10:00 am – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care