CPAS Staffing Operations Coordinator

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education
  Bachelor's Degree in business administration or related field or equivalent
  

• Experience
  3 years of experience in patient care setting and/or human resources administration
  May consider years of experience in lieu of education.
  

• Recruitment Operations of Centralized Services - Patient Access

  • Maintains dedicated relationship with UTSW Human Resources Talent Acquisition Partner to ensure smooth communication and program success.
  • Reviews all incoming applicants to determine appropriate next steps for each candidate in both technical and personal attributes.
  • Conducts initial phone screening to determine interest and best fit; schedule subsequential interviews on behalf of Patient Access Leadership.
  • Participates in candidate interviews to make recommendations to hire, including in person, virtual, and hiring fair models.
  • Understands the unique needs of each team and workflow to optimize new hire placement.
  • Completes all necessary steps for UTSW Position Control Process to optimize budgeted positions and minimize any lag in the recruitment process.
  • Maintains good knowledge of UTSW hiring practices and policies.

• Onboarding Operations of Centralized Services - Patient Access

  • Conducts all new hire communications prior to their first day to ensure successful onboarding logistics.
  • Coordinates and schedules new hire training, as well as requests to appropriate system access, tools and resources.
  • Acts as the new hire liaison for the initial 2 weeks of hire to confirm that the employee training schedule, equipment, securities, and reporting structure are aimed for success.

• Personal Attributes

  • Skillfully uses a high level of emotional intelligence in order to determine candidate success.
  • Maintains high level of customer service to all internal and external customers.
  • Provides leadership and guidance to onboarding staff, fostering an atmosphere of collaboration.
  • Collaborates with internal peer stakeholders, such as CSA Career Development Program and Ambulatory Training Teams, to ensure success for candidate onboarding to UTSW operations.
  • Collaborates with Ambulatory Operations and other Departments on strategic projects.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.