Information Resources Demand Coordinator, Temporary

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
Works under minimum supervision to provide administrative and operational guidance and direction for department(s) across the organization. 

This is a temporary assignment with an initial 1 year assignment length- there is an opportunity to transition to a permanent role based on performance. This role is hybrid, with two days in office expected.

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required 

• Experience
  • 5 years progressively responsible, related experience. 

Preferred

• Education
   

  • Bachelor's Degree in related field. 

   

• Experience

  • ServiceNow experience

     

  • Demand, intake, or project management experience 
     

JOB DUTIES

• The Demand Coordinator within the Project Portfolio Management (PPM) Office is responsible for managing and facilitating the intake, assessment, and prioritization of new information systems acquisition demands across the institution. 
• This role serves as a critical link between business stakeholders, Information Resources, and the PPM function, ensuring that all incoming requests are accurately captured, evaluated, and aligned with strategic objectives. 
• The Demand Coordinator supports governance processes by maintaining the demand pipeline, coordinating reviews, and ensuring transparency in decision-making. 
• They work closely with demand managers, program managers, portfolio owners, resource managers, and business leaders to analyze demand requirements, validate business cases, and assist in capacity planning.
• May supervise and manage special projects/programs as needed.
• May supervise, hire, train, provide work direction, and problem-solving assistance for employees within the department.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.