From £31,000Full TimeEN
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Accept deliveries and manage the stock effectively according to our business requirements
Take pride in your work, both when working independently and as a valuable member of our housekeeping team
To accept deliveries and manage linen stock effectively in accordance with business requirements.
Tailor your approach so that high-quality results are achieved
Deliver discreet, understated, and timely service, going that extra mile
Be knowledgeable of the hotel, our facilities, and the local area
Take ownership of performing the job well in line with the departmental standards
Play a vital role in maintaining cleanliness, hygiene, and organising storage areas to ensure our guests experience the high level of comfort, quality, and service they expect from the Rocco Forte name
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
Excellent organisational skills
Strong attention to detail and good work ethic
High personal and professional standards
Team spirit and trustworthiness
Pride to resolve guest and workplace challenges
Enthusiasm for learning
Strong instincts for understanding and fulfilling the needs of guests
A genuine and professional attitude toward guests and work colleagues
Positive personality
The successful candidate will be able to work a flexible rota, including weekend shifts, to support our business needs.
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Discounted food & beverage experiences
Discounted spa treatment and products
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition & reward programs
Annual awards
Employee Assistance Programme
Cycle to Work
Discretionary Service Charge
Expected package £31,000 gross per annum (salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire from team members to delight guests and serve one another.
