Team Manager for Global Delivery (Łódź)

Digital Workforce Services is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge.

Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has expertise in automating healthcare and financial sectors, enhancing the productivity of healthcare and financial professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.

Join our team, where your passion for building connections fuels our collective success. Currently we are looking for:

Team Manager for Global Delivery in Łódź

In this role, you will have the opportunity to work with an experienced team of analysts and developers. Your focus will be on coordination, portfolio and project management, process development, and technical implementations. You will mainly manage relationships with many stakeholders, both on customers' side as well as internally. But we do not stop there; you will continue to develop yourself according to the company and your needs. To succeed you need to have strong interest in people management as you will manage a team of 10+ colleagues.

As a Team Manager, you will:

• Lead and support your direct reports — analysts and developers — from both a technical and managerial perspective

• Drive programme, portfolio, and project management, ensuring alignment, clear communication, and successful delivery across teams and customers

• Collaborate closely with cross-functional departments to ensure high-quality deliverables

• Manage resource planning, capacity forecasting, and project reporting

• Lead stakeholder management and maintain strong collaboration across internal teams and customer organizations

You might be the person we are looking for if you have:

• Previous experience in managing or leading people, with the ability to support, mentor, and develop team members

• Strong programme management skills and a proven ability to build trust and ensure excellent delivery

• Strong communication and cross-team collaboration skills

• Experience working in a technical environment, ideally with RPA technologies, and a strong interest in Agentic AI

• Very good working knowledge of English

• A structured and proactive way of working, enabling you to manage priorities, support decision-making, and drive progress

• A genuine interest in continuous improvement, modern technologies, and developing process excellence

What we offer:

• A meaningful leadership role within our consulting stream

• The opportunity to directly shape our consulting services

• A supportive, growth-oriented environment where your ideas and leadership matter

• A dynamic, international company with cutting-edge automation expertise

• Colleagues who are passionate about collaboration, innovation, and learning

We do not offer relocation or visa sponsorship for this role. To apply, you must already live in Poland, ideally close to Łódź (it is a hybrid role with at least 1 day per week in the office).

👉🏼 Apply with your CV or a link to your LinkedIn profile by 31st of May. We will start interviewing as soon as the potential candidates are identified.