Monitoring, Evaluation and Learning Officer North-East Ukraine Kharkiv

The Norwegian Refugee Council (NRC) is reinforcing its presence in North-East Ukraine and establishes an Area Office based in Kharkiv. The Area Office North - East (AONE) will become a new area office, scaled up from the current Kharkiv Field Office, and will start being operational in the first half of 2026. The Area Programme Manager will take an active part in this scale up. 

AONE will cover regions of Kharkiv and Sumy where current Field Office (FO) in Shostka will, in first half of 2026, structurally move to be under new Kharkiv AONE.   

The key sectors of intervention covered by the North-East area office will include Shelter, Information Counselling and Legal Assistance (ICLA), Protection from Violence, Education, and emergency response through cash assistance.


This position supports NRC Ukraine Area North-East programming in the development, coordination, quality control, and implementation of the Country Office and Area office M&E system in practice.

Planned start date is February 2026. 

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.
 

Generic responsibilities

1. Adhere to NRC policies, tools, handbooks and guidelines

2. Provide technical support on the implementation of M&E plans and guidelines at the Area of Office level

3. Support M&E Coordinator on establishing and maintaining M&E systems, and standardising M&E system across projects

4. Prepare and develop status and project reports as required by management, donors, NRC Country Office, Regional Office and Head Office

5. Ensure proper filing of documents.

6. Ensure efficient working relationships with a wide range of different interlocutors (programme teams, M&E Unit, other NRC Ukraine departments, NGOs, civil and military representatives);

7. Adhere to National legislation and NRC policies regarding the administration, protection of private information, data protection and data-sharing.

8. Support the M&E Department in new initiatives, should these arise during the employment period and share ideas for technical improvement

9. Contribute to the identification of, and designing of protection response to identified risks and needs in the context of the program implementation

10. Contribute to learning from experience and evidence and support the programme teams in improving the quality of NRC Ukraine work.

Specific responsibilities

• Ensure that Programme M&E Work Plans, M&E Matrices and Indicator Tracking Tables are developed and up to date.

• Support and contribute to the development of a data management system for M&E activities and reporting.

• Support in developing data collection methodology and tools, and in actual data collection.

• Lead data collection, data management, and data analysis according to the CO M&E SOP and program needs.

• Ensure clear information flows between programmes and M&E Department.

• Contribute to budget planning for M&E activities and ensure its tracking, including updating and implementation of spending plans.

• Ensure that monitoring data are reported in a timely manner to the relevant reporting systems/tools such as GORS, ITT, etc.

• Deliver training sessions for programme staff on M&E technical aspects and tools in line with responsibilities, as needed.

• Support and facilitate sessions to review/interpret programme M&E data with relevant NRC program staff.

• Reply to general information requests with accurate and timely information.

• Support and contribute to the development and maintenance of complaints and feedback mechanism, as needed.

• Maintain accurate documentation related to the M&E system (e.g. monitoring reports, data collection tools/methodologies, indicator profiles, M&E Matrices/Work Plans, documented calculations of indicators) and ensure its proper filing.

• Support in implementing other M&E activities, as needed.

• Perform any other tasks as requested by the M&E Coordinator

1.  Professional competencies

Generic professional competencies:

• Experience of at least 2 years’ experiences from working in M&E in a humanitarian/recovery context

• Previous experience working in complex and volatile contexts

• Documented results related to the position’s responsibilities

• Good understanding of data and information needs for programmed management and decision making

• Strong data interpretation skills and data presentation

• Proficient in MS Office packages (Excel, Power BI, etc.)

• Fluent in Ukrainian. Knowledge of the Russian language is an asset.

• Good level of English, both written and verbal
   

Context/ Specific skills, knowledge and experience:

• Experience with database management, Kobo and/or with humanitarian information management.

• Good knowledge in management and coordination of information flows, data management, including collection, storing, processing and analysing data to generate information products.

• Good knowledge of data visualisation tools and Power BI

• Experience handling sensitive and confidential data with a clear understanding of data protection principles.

• Demonstrated understanding of different data collection methodologies.

• Experience in conducting, organizing and managing assessments, surveys, and similar.

1.  Behavioural competencies

• Handling insecure environment

• Planning and delivering results

• Working with people

• Analysing

• Communication with impact and respect

• Coping with change

• Build meaningful relations

• Act with integrity

• Empower people

• Deliver results