MidFull TimeEN
We’re looking for a Global Fleet Operations Coordinator for a global company in Gothenburg. Start is June 15th, 8 months limited contract to begin with. This role is 100% onsite in Gothenburg.
Assignment description and main responsibilities
In this role, provide guidance and support to the Global Fleet team as well as colleagues in our markets to optimize the current established sales processes. Activities and tasks are focused on supporting markets to facilitate sales by advising on system usage and performing support actions to help facilitate and streamline sales in the most efficient way.
Key responsibilities include:
Deliveries
Market and system operations support
Managing fleet sales related support tickets.
Working with multiple operational, finance and digital teams to resolve order and system related issues and questions.
Working with project managers to update training material.
Working with digital team to scope system improvements and changes.
Via proactive communication with markets provide daily advice on system usage.
Perform and reviewing processes and performing monthly compliance controls to ensure internal processes are SOX compliant.
Legal contracts administration
Helping to roll-out a new digital process related to contract automation and storage.
Working with markets ensuring customer agreements are signed and in place.
Assisting in the process for the yearly renewal of customer agreements.
Updating customer agreement templates and documenting instructions and processes related questions.
AdHoc
Where needed, support internal teams with event planning, including coordination, organisation, and execution of fleet-related events.
Depending on workload, contribute to project management activities and support the development and rollout of new digital solutions and system enhancements.
Competence requirements
To thrive in this role, you are proactive, adaptable, and detail oriented. You take ownership, meet deadlines, and aren’t afraid to pivot when needed. You can work independently with sensitive information yet thrive in a team setting. You’re equally comfortable with strategic initiatives and hands-on operational tasks.
We believe you have:
Minimum Bachelor’s degree.
Strong written and verbal communication skills in English
Proficient in MS Office. Intermedial Excel skills
Experience in using CRM systems such as Salesforce.
Marketing and events experience (desirable)
A minimum of 2 years of post-graduate work experience is preferred.
A high level of discretion when handling confidential information
Experience working across multiple countries and cultures
The team
The Global Fleet Operations team consists of five people, with four based at headquarters in Gothenburg, Sweden. The team is responsible for coordinating and supporting fleet sales across all markets, ensuring that orders from leasing companies and corporate customers are processed efficiently and consistently. Team manage a wide range of operational topics and collaborate closely with project management and digital teams to develop and implement new system enhancements and updates. In addition, the team is involved in a broad scope of activities beyond core operations, including supporting areas such as events, media, and cross-functional initiatives. Overall, the team plays a critical role in ensuring that the company's global fleet business runs smoothly.
This is a full-time consultant position in Gothenburg through Incluso. Start is June 15th, 8 months limited contract to begin with. This role is 100% onsite in Gothenburg.
Please submit your CV as soon as possible since we will review the applications on an on-going basis.
For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
