Description
Job purpose
The Medical Assistant (MA) assists in examination and treatment of patients under the direction of a physician and/or mid-level provider. Helps patients by providing information, services and assistance.
Duties and responsibilities
- Greets patients, introduces self, and escorts to exam room.
- Verifies patient information, medical history, medications, and confirms purpose of visit.
- Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts (Paper chart or EMR/EHR).
- May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
- Prepares treatment rooms for examination of patients.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records.
- Completes diagnostic and procedure coding as required/needed.
- Counsels patients by transmitting physician's orders and questions about surgery.
- Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
- Familiar with standard concepts, practices, and procedures within the medical field including basic medical terminology.
- Practices safe habits including but not limited to infection control, lifting procedures, etc.
- Presents a professional image and customer focus.
- Practices teamwork by helping others willingly and communicating in a professional manner
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
- Has regular and predictable attendance.
- Adheres to Advanced Pain Care’s Policies and procedures.
- Performs other duties as assigned.
Requirements
Qualifications
Education: Requires a high school diploma or GED
Experience: One or more years’ experience preferred, neurosurgery experience highly preferred.
Knowledge, Skills and Abilities:
- Clear and precise communication
- Ability to pay close attention to detail
- Effectively manages day by organizing and prioritizing
- Possesses excellent phone and customer service skills and abilities
- Protects patient information and maintains confidentiality
- Knowledge of general medical terminology
- Organizational skills and ability to identify, analyze and solve problems
- Works well independently as well as with a team
- Strong written and verbal communication skills
- Interpersonal/human relations skill
Working conditions
Environmental Conditions: Medical Office environment
Physical Conditions:
- Must be able to sit and/or stand for prolonged periods of time
- Must be able to bend, stoop and stretch
- Must be able to lift and move boxes and other items weighing up to 30 pounds.
- Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.
