Experience with Costpoint Contracts and Subcontract modules is highly desired
Business Analytical skills to translate functional requirements into application solutions is a must
Prepare and maintain documentation, including requirements, specifications, process flows and procedures and provide expertise and assistance to ensure all process are designed to meet DCAA, audit and security practices
Ensure change control procedures and processes are followed in accordance with policies
Establish/Setup Project Codes
Work with Database and System Administrators along with other technical SMEs to monitor system performance and processing, troubleshoot performance issues, investigate critical system errors, capture traces, and analyze server logs
Lead the evaluation, escalation and resolution of defects with the Costpoint and T&E vendor (Deltek)
Evaluate scenarios, and work with user community to devise and execute various test plans including unit, system, interface and integration with other business systems (EDI, Cargowise, SmartView, Oracle _____)
Configure and maintain Costpoint System Admin Module
Perform initial and regular interval health checks.
Act as functional SME for all Costpoint modules, such as: accounts payable, accounts receivable, general ledger, project setup, cost revenue, billing, employee, labor, payroll, compensation, personnel, cost pools, fixed assets, procurement, etc.
Maintain a working knowledge of the front-end application screens, functions and job processing and how these ties to the database tables and other applications, functions and processes.
Maintain underlying Costpoint and Deltek T&E databases and concepts
Develop training material and deliver training in any of the major Costpoint modules. Maintain training documentation/user guides applicable.
Requirements
5-8 years of hands on experience in Costpoint support and administration required
2+ years of experience with Costpoint Extensibility
2+ years of experience with Data Migration
Ability to research, determine relevance, organize and formulate recommendations involving complex financial information and systems pertaining to Costpoint
Strong Excel skills a must as well as proficiency with MS Office
Proven partnering with multiple internal departments to include strong background in supporting cross-functional teams
Ability to contribute to a professional work environment by demonstrating integrity, promoting teamwork, and fostering positive communications
Ability to work in a deadline-oriented environment is essential
Ability to adapt to changing work efforts, manage the impact of shifting priorities, and resolve technical/functional emergencies as they occur
Experience with all aspects of technical support for Costpoint and Deltek Time & Expense (TE) systems. This includes system upgrades, planning, design, audits as well as troubleshooting and resolving technical issues
Understanding of the underlying Costpoint and Deltek TE databases and concepts
Strong understanding of the underlying infrastructure setup (i.e. web servers, app servers, job servers, database servers) and how it relates to the Database and Application
Working knowledge of front-end applications screens, functions and job processing and how these ties to the database tables and other applications, functions and processes
Strong written skills required to include design specs, test scripts (unit and functional), and requirements documents
Understanding of cloud and SaaS platform-based company operations, and infrastructure
Ability to interface with personnel at all levels directly or virtually
