Operations Manager

Description

We are seeking an Household Goods OPERATIONS MANAGER to join our Agent of the Year team in San Antonio, TX located just South of the DFW airport. In the Moving & Storage industry, our Operations Manager oversees our day-to-day operations, managing our fleet of drivers, crew and contractors. This is a leadership role opportunity for associates looking to become future General Managers. DFW location is a highly performing large branch for Berger Transfer and Storage.

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.

As a testament to our people and performance, Berger was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.

At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”.

Berger Transfer & Storage, Inc. is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.

Responsibilities for our Operations Manager include but are not limited to:

• Manage a fleet of drivers, crew and contractors ensuring on-time service, while maintaining timely data integrity;
• Maintain excellent customer service quality rating;
• Understand end user customer needs and concerns on home delivery

The successful candidate for this position will share the following knowledge, skills and abilities:

• High School Diploma or Equivalent (required);
• Secondary education in business operations is preferred;
• Minimum of 1 year Supervisor or Management experience with employee oversight;
• Minimum of 1 years’ experience in Household Moving or Trucking industry;
• Previous experience and strong understanding of budgeting and forecasting is preferred;
• Maintain an organized workspace and complete tasks according to schedule;
• Strong multi-tasking skills required in a fast-paced environment;
• Must have excellent communication and organizational skills;
• Fantastic problem-solving skills;
• Self-starter, motivated by daily challenges

Along with the opportunity to be an agent of change and make your own mark at a great company with a unique culture, we can we offer you:

• Competitive Pay;
• Medical, Dental & Vision Benefits;
• Paid Time Off (begin accruing your very first day!);
• 401K;
• Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status regarding public assistance.