GOVERNMENT OPERATIONS CONSULTANT II - 45000118

Requisition No: 875904 

Agency: Department of State

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 45000118

 Pay Plan: Career Service

Position Number: 45000118 

Salary:  50,440.00 

Posting Closing Date: 06/04/2026 

Total Compensation Estimator Tool

Department of State

Division of Library and Information Services

Bureau of Library Development

Government Operations Consultant II, Position #45000118

Working Title: Adult Learning Consultant

 

Open Competitive

 

Minimum Qualifications:

Six years of direct professional experience or a master's degree from an accredited college or university.              

Demonstrated experience developing, organizing and conducting face-to-face and online professional development activities.

Experience in grant administration, project management or service project implementation.

Experience developing and implementing projects and programs for adults, seniors or special populations.

Knowledge of adult learning theory, literacy practices, General Education Development (GED) or English as a Second Language (ESOL) instruction.

Experience in modern productivity suites (e.g., Microsoft Office, Google Workspace) and collaborative cloud-based tools, including word processing, spreadsheet management, team communication platforms, document management and video conferencing.

Cover letter addressing the required knowledge, skills and abilities specified in the advertisement.

 

Preferences:

Master’s degree in Library and Information Science or a master’s degree in adult education, literacy education, Teaching English to Speakers of Other Languages (TESOL), applied linguistics, instructional design, curriculum and instruction or a related field that supports adult learning and literacy from an accredited institution.

Professional library experience.

Experience working with adult learners, literacy programs or English as a Second Language (ESOL) services.

 

Experience with project management or program evaluation.

 

Experience with data analysis or needs assessment.

 

Experience with learning management systems (LMS).

 

 

Knowledge/Skills/Abilities:

Excellent verbal and written communication skills.

Ability to provide effective customer service and technical assistance.

Ability to manage projects and meet deadlines.

Ability to analyze data and prepare clear reports.

Ability to build productive relationships with internal and external parters.

 

Special Note:

Responses to qualifying questions must be clearly supported in your employment history.

Duties and Responsibilities:

Statewide Adult Learning and Literacy Support and Development

Provides statewide leadership for adult learning, literacy and English as a Second Language (ESOL) initiatives that strengthen library services for adult learners across Florida. Designs and delivers professional development opportunities including live training sessions, virtual workshops, webinars, hybrid learning and course series that support 21st‑century literacies such as digital, civic, financial, health and workforce skills. Develops best practice resources, toolkits and instructional materials that support library staff in planning and implementing adult learning programs. Conducts needs assessments, identifies trends and provides strategic guidance to improve adult learning services. Monitors emerging trends and competencies across adult learning, literacy and ESOL to ensure program relevance and effectiveness. Leads community and state agency outreach with partners that support adult learning, literacy, accessibility and lifelong learning including statewide library networks, adult education associations, literacy coalitions and national communities of practice to strengthen statewide capacity.

Adult Learning and Literacy Consulting and Technical Assistance

Provides consulting and technical assistance to library staff, administrators and boards to strengthen adult learning, literacy and ESOL services statewide. Responds to inquiries within established timeframes and offers tailored solutions and follow-up support. Advises on program development, community partnerships and service models that support adult learners. Coordinates with community and state agency partners that support adult learning, literacy and accessibility to ensure consistent guidance and resource sharing. Monitors emerging trends and professional development best practices to ensure program relevance and effectiveness. Assists with grant monitoring and reporting for adult learning initiatives. Prepares reports, presentations and guidance documents that support statewide program goals. Maintains program webpages, listservs and communication channels to ensure timely distribution of information.

Learning Management System Support and Technical Assistance

Assists the contract manager with the Bureau of Library Development’s learning management system (LMS) for adult learners. Supports daily operations including content curation, course structuring, user enrollment and enhancements to the learner experience. Provides frontline technical support to users regarding LMS navigation, access and training completion. Monitors emerging trends in online learning, instructional design and professional development to ensure LMS relevance and effectiveness. Ensures all educational content meets accessibility and compliance requirements.

Bureau and Division Collaboration

Works in a team environment in the Bureau of Library Development to plan and implement Bureau and Division activities, including continuing education opportunities, outreach, publications, surveys, grant administration and other priorities. Efforts are consistent with the Division’s five-year plan for library development in Florida.

Other Duties

Performs other related duties as required. Ensures that usage of the State Purchasing Card (P-Card) conforms to all state and departmental rules and procedures.

 

CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

 

IMPORTANT NOTICES:

 

We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills and talents to join our workforce.

 

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.