Bilingual Clinical Guide: Cardiology Nurse

Job Description

To ensure we can support our members in specific regions, this role requires you to be based in the Mountain (MT) or Pacific (PT) time zone AND hold an active multi-state Compact RN license.

Required skills and experience:

• An unrestricted, compact RN license 

• A minimum of 4 years of RN experience with at least 2 years in a non-ICU cardiac focused setting, outpatient being ideal

• A secure & private workspace with a strong & reliable internet connection. 

• Bilingual in English & Spanish. Will be required to conduct patient assessments in Spanish. 

• Strong interpersonal and communication skills, your nursing care will be delivered verbally 100% of the time

• Highly comfortable with technology (EMRs, messaging platforms, online portals, AI chat) 

• Ability to multi-task: you’ll be listening, talking and typing all at the same time.

• Team player mentality with a can-do attitude.

• Comfortable with fast paced and evolving workflows, we will change and improve quickly.  

• Willingness to work 8-5 in Mountain Time zone or later time zone (MT, PCT) 

A bit about this role: 

The Cardiology Nurse, known as the Clinical Guide, is a vital part of Devoted Medical's Congestive Heart Failure (CHF) specialty clinic. This program is dedicated to enhancing the health of our members living with heart failure. The clinic delivers three concurrent interventions: 1) Health Coaching: Educating members to become proactive self-managers of their chronic condition. 2) Volume Optimization and Weight Monitoring: Closely tracking member weight for fluid management. 3) Medication Optimization: Initiating or intensifying Guideline Directed Medical Therapy (GDMT).

Clinical Guides manage a panel of enrolled members. They provide virtual guidance, primarily through phone and video visits, supporting members until they successfully "graduate" as competent self-managers. Throughout this journey, they collaborate with a multidisciplinary team, including cardiology-trained nurse practitioners, pharmacists, social workers, and care coordinators.

Looking ahead, we are developing a virtual Heart Center of Excellence, which will expand the role and responsibilities of the nurses within the heart failure clinic to support this significant new initiative.

Desired skills and experience: 

• Telehealth/remote experience strongly preferred 

• Bilingual in Spanish

• Experience working in the Medicare Advantage landscape

Your Responsibilities and Impact will include:

• Working with our members

  • Completing remote (telephonic/video) visits to conduct nursing assessments of heart failure, comorbid conditions, ED/hospitalization history, medications, psychosocial factors, and member values and preferences

  • Provide comprehensive clinical education tailored to individual needs (disease process, medications, symptom monitoring, lifestyle counseling, contingency planning).

  • Developing care plans in partnership with members and their caregivers - problems, SMART goals, interventions - while continuously evaluating the member’s progress.

• Working with and interdisciplinary team

  • Collaborating with an interdisciplinary team of registered nurses, advanced practice nurses, physicians, social workers, and pharmacists on shared members, to ensure we’re working together to meet the needs of the members.

  • Collaborating closely with our PCP partners, as well as other clinical teams within Devoted Medical Group, to coordinate care and deliver evidence based, effective, and accessible health care.

  • Participating in weekly team huddles and patient rounds presentations

• Improving how we work

  • Adapting to evolving workflows and care delivery models as we continue to grow and develop an emerging Heart Center or excellence

  • Providing feedback and potential solutions to help improve the operational processes, software tools, and clinical care. 

Salary Range: $80,000-$100,000 / year 

#LI-REMOTE

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.