Systems Analyst I - Full Time

About NOMS Healthcare:

NOMS Healthcare provides a different approach to healthcare for the communities we serve. We are physician owned and led, where patient care is the top of mind for all team members. Our goal is to continually expand our scope and depth of services to meet the ever-changing needs of our patients.

NOMS is also deeply committed to improving the health and well-being of our communities. We actively engage in initiatives that enhance access to patient care, promote wellness, and strengthen the overall health of those we serve. Our practices are recognized for exceeding patient expectations and setting the standard for excellence.

At the heart of our culture are the values that guide everything we do. Trust. Teamwork. Patient-Centered Care. Community Focused. High Quality. These principals are more than words on a page – they shape how we serve, collaborate, and grow together. 

The Challenge (Job Summary):

Under the supervision of the VP of IT Infrastructure, this position supports the company’s systems and platform operators and serves as an escalation contact for IT Tier 1 support.  The Systems Analyst I assists in evaluating, recommending, implementing, operating, troubleshooting, and maintaining general and industry-specific platforms in our dozens of distributed offices and locations.  Example systems include Windows Active Directory, VMware vCenter, Microsoft Hyper-V, Change Healthcare Change PACS, Imprivata identity verification, Veeam backup management, Microsoft Azure, Microsoft 365, Microsoft Entra, Microsoft Intune, and related monitoring and management systems.  The Systems Analyst I also assists the VP of IT Infrastructure in developing security-centric platform use policies for our user community and assists with detecting and responding to use policy violations.  The Systems Analyst I may participate in authoring user-focused tutorials and educational materials, and may occasionally be called upon to lead user training applicable to the products and services they operate.

Key Responsibilities & Essential Functions:

• Design and deploy technically sound user and software management platforms and policies based on industry’s best practices.
• Audit existing and future systems for best practices compliance.
• Self-start remedial projects anywhere where gaps in system, configuration, or user policies are identified.
• Consult with Director of Information Security and Systems Administrator(s) to ensure that their solutions comply with policies and best practices, and that those solutions integrate with availability and performance monitoring practices under the Systems Administrator’s control.
• Consult with Director of Information Security for strategies on detecting possible breaches in software and user management platforms.
• Urgently respond to any suspected interruptions to NOMS’s software platforms and user management availability.
• Assist Systems Administrator(s) in authoring and maintaining comprehensive system documentation, including topology diagrams, Active Directory Group Policy distribution, Intune deployment configurations, system inventories, and project lists.
• Execute technical changes in alignment with NOMS Healthcare’s technical management policies.
• Available as technical escalation for Tier 1 support team. Typical escalations are related to identity and access management, system function audits, and troubleshooting cloud telephony
• Knowledge of data capture and analysis, systems and platform design, problem identification including but not limited to medical data processing.
• Proficiency of server and computer hardware, software, data networks, voice and data communications including compatibility and system configuration.
• Familiar with programming languages and scripting techniques. Experience scripting platform configuration and issue correction, such as with PowerShell, bash, Python, or similar is a plus.
• Skilled in functioning as script developer to automate repetitive tasks at scale, design consistent solutions to recurring standard work need, and perform audits and investigations across large sets of users and devices
• Ability to be oriented to end-user support needs across multiple sites.

What you need to succeed:

• BA/BS in Information Systems, Business or technical field preferred.
• Minimum of two (2) years progressively responsible experience in information systems. Health care setting preferred.
• Windows Active Directory, Microsoft Intune, Microsoft PowerShell, VMware, Hyper-V, Microsoft 365, Windows Server, Microsoft Azure (or equivalent cloud platform) administration required.
• Electronic Medical Record experience, Epic preferred. 

What We Offer You: 

 A Wonderful Environment: This position is based in Ohio, where you’ll be part of a supportive team of positive, collaborative colleagues. Depending on the role, there may also be opportunities for remote or hybrid work, giving you flexibility while staying connected to our mission-driven culture. 

Work-Life Balance: We recognize that exceptional care begins with a healthy, supported team. NOMS promotes a culture of balance that values time for family, wellness, and personal growth.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.  

Competitive Pay: We’re proud to offer pay rates that reflect the skill, dedication, and impact of our team members. Our Human Resources team conducts annual wage reviews to ensure NOMS remains aligned with market standards and continues to attract and retain top talent.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up. 

Working Conditions & Physical Demands: The work environment is well-lit, well-ventilated, and designed for comfort and efficiency. This position requires sitting for extended periods, as well as occasional stooping, bending, or reaching. The ideal candidate must be able to view computer screens for long durations and work effectively in a fast-paced, collaborative office setting. For patient care–related roles, the position may also require standing for long periods and the ability to lift or assist patients, medical equipment, or supplies — generally up to 25–50 pounds, as needed to support safe and effective care.

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.