Hotel Manager
Welcome Break, Days Inn Michaelwood, DURSLEY, GL11 1DD
Full‑time role | Rewarding salary package up to £30,500 with annual bonus | £10 meal allowance every shift
Ready to lead a hotel where great standards and a warm welcome come as standard?
As a Hotel Manager at our Welcome Break Days Inn hotel, you’ll take full ownership of the hotel operation, driving guest satisfaction, leading your teams, and making sure every room, corridor and touchpoint feels clean, comfortable and looked after.
You’ll lead the day‑to‑day running of the hotel, including reception, housekeeping and maintenance. From check‑in standards and room readiness to repairs, supplier support and stock control, you’ll set expectations, plan effectively and keep everything running smoothly, especially at peak times!
You’ll be responsible for guest scores, safety and compliance, making sure the hotel is audit‑ready, the team is trained, and standards are consistently met. You’ll manage escalations confidently, solve problems quickly, and make sure every shift is supported by clear communication and strong leadership.
You’ll balance great hospitality with great results, keeping costs controlled, schedules smart and standards high, while creating a culture where people feel proud of the hotel they run.
You’ll develop and coach your team, build capability across shifts, and use clear routines to deliver reliable standards every day. You’ll also work closely with wider site teams and support functions to keep the hotel performing, driving occupancy, controlling spend, and making sure guests would happily stay with us again.
This role could be a great fit if you:
If you’re looking for a role where you can take real ownership, set the standard and make a genuine impact on every guest stay, we’d love to hear from you.
What you’ll get as a Hotel Manager at Welcome Break:
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.